FFF_Enterprises
Temecula, CA
Position Summary The Customer Care Specialist is an enthusiastic and accountable individual, who displays a consistent and professional attitude, and continuously offers excellent customer service while interacting with customers by all forms of communication (e.g., telephone, email, chat). The successful candidate for this role will have a strong command of the company’s core values and customer service requirements/policies while p roviding product/services information, processing orders with accuracy and efficiency, answering questions/following up, promoting all selling initiatives, and resolving any emerging problems that our customers might face in a timely manner. Essential Functions and Duties Deliver WOW! Customer Service during every customer interaction; while incorporating all requirements, including the 8 commandments of “WOW” Customer Service. Consistently display a positive and professional attitude with...