4 customer support specialist jobs found

The Sales Support Specialist is a problem solver providing point support to the Account Team from pre-sales through post-sales deployment, including sales information management, contracting, account set-up, onboarding, billing, and reporting. This position is hybrid and requires in-office presence with the team Monday-Wednesday. What you will do Scale customer engagement of sales team Maximize sales resources' selling time by taking on back-office tasks Connect with and coordinate internal resources to streamline contract-to-boarding processes Support issue resolution around billing and general customer service Assist with inquiries regarding billing, pricing, contracts, reporting and research Perform sales administrative tasks (revenue tracking, etc.) Review and monitor sales leads Proactively collaborate with clients to research, implement, and monitor programs that support applications and business goals to ensure a positive relationship. Conduct...

Job ID: 521867 CRH's Americas Materials division is the leading integrated supplier of aggregates, asphalt, ready mixed concrete and paving and construction services in North America. Our operations span North America with over 29,000 employees at close to 1,660 locations in 45 US States and 2 Canadian provinces. Position Overview The goal of an Applications Specialist is to provide excellent customer service and to maximize the business value of IT applications. They do this by actively engaging with customers, business leaders, peers, cross-functional groups, and vendors to prioritize and resolve technical support issues and complete deployment, upgrade, and maintenance tasks. They follow and help improve existing operating procedures and processes as well as recommend and design new ones as needed. They train Field Service and Service Desk personnel so they can resolve support issues and how to help with implementations, deployments, and upgrades. A Materials,...

Client Liaison - Disability Benefits- Remote - Anywhere in the US Work from anywhere while making a real impact! Why you'll love this role: ✅ 100% remote - work from your favorite spot ✅ Make a real impact on employees' lives ✅ Join a team that's passionate, supportive, and fun The Client Liaison - Disability Benefits supports assigned clients by managing disability benefit workflows and resolving client inquiries. This role conducts root cause analysis, recommends solutions, and collaborates with cross-functional teams to ensure effective and timely issue resolution. ✅ Bring your energy, expertise, and ambition. Apply now and let's make success happen together! Bachelor's degree or an equivalent combination of education and work experience. Minimum of five years' experience providing long term disability administration and functional support Minimum of three years' experience in a key client-support role. Experience...

Ready to Deliver Exceptional Customer Support? Be the Voice That Makes a Difference! Join Us as Contact Center Agent I - Remote Role | US What's in it for you? Assist with Care: Answer calls and provide support for claims inquiries. Own the Details: Ensure accurate information and a positive customer experience. Be Essential: Help restore communities every day through outstanding service. At Crawford, every claim represents a person and a community we help rebuild. In this role, your strong communication skills and customer service experience (any type) will make a real impact. No experience? No problem-entry-level candidates are welcome! This is your chance to be part of the One Crawford family -where your work truly matters. ✨ Ready to make an impact through service and support? Apply today and help us restore lives! Education equivalent to graduation from high school and supplemental experience with the MS Office Suite including Excel & Word....