Vancouver Clinic
Vancouver, WA, USA
Join Patient Financial Services as Customer Service/Collections Supervisor ! Location : The VIC (18110 SE 34th Street - Vancouver, WA 98683) Compensation: generally between $27.30-$32.75 and placement in the range depends on an evaluation of experience Schedule: Monday through Friday, 8:00a-5:00p (occasional Saturday shift) **Must have excellent attendance! Consistent, dependable, and predictable attendance is crucial in helping us fulfill our mission of providing high-quality, compassionate care. We require our employees to adhere to our attendance standards, as frequent deviations make it difficult to provide care for our patients and support our coworkers. Responsibilities: Supervise, support, and lead a team of Patient Account Representatives (PAR) in Customer Service and Collections Monitor workflows, phone activity, and productivity metrics to ensure service standards are met Serve as escalation point for complex patient concerns and complaints...