Mountain Commerce Bank
Johnson City, TN, USA
Description:
Position: Customer Service Representative Reports to: Branch Manager FLSA Status: Hourly Non-Exempt General Function: Provide customer service to Bank customers and assist in operations. Handle customer transactions, cross-selling of MCB products. Balance currency, coin, and checks in cash drawers at end of business day, and calculate daily transactions using computers, calculators, or adding machines. Assist Branch Manager with scheduling and problem resolution as needed. Essential Functions: Customer and Account Service A. Be a primary contact for consumer banking, proactively learning about our customers and their needs, and providing a knowledgeable point of contact. B. Represent the Bank positively, courteously, and with the greatest concern for the customer’s interest. C. Be friendly. Smile when dealing with customers. Reserve personal concerns for personal time away from the Bank. D. Assist customers with opening, maintaining, and...