11 customer experience associate jobs found

IT PC SUPPORT SPECIALIST I PRIMARY FUNCTION: The PC Support Specialist I position is responsible for installing personal computer hardware, software and networking equipment, diagnosing personal computers problems, answering user questions related to personal computers and coordinating repair services. ESSENTIAL DUTIES: Provide excellent Customer Service to all Gregory Poole Associates, Customers, and outside Partners. Installs personal computer hardware, software and networking equipment by following established industry and departmental practices and procedures. Test and debug personal computer hardware, software and networking problems by utilizing problem determination and resolution skills and following established departmental guidelines. Develop and maintain documentation related to personal computer hardware, software and networking equipment by following established departmental procedures . Coordinate preventive maintenance and repair services by understanding...

Role: Associate Computer Operator – Junior IT Operations Support Location: Fully onsite in Raleigh, North Carolina (Wake County). Schedule: Monday through Friday, 8:00 AM – 5:00 PM. Key Responsibilities & Environment: Monitor and support the efficient functioning of computer hardware and systems. Assist with shipping, receiving, inventory tracking, and asset management of IT equipment. Assign systems and maintain accurate hardware and equipment records. Provide basic troubleshooting and escalation support for hardware and system-related issues. Maintain recording logs, documentation, and operational records. Support security access processes and user setup activities. Perform equipment maintenance and coordinate replacements as needed. Work in a structured, customer-oriented, and detail-driven environment. Operate independently while managing daily operational responsibilities. Candidate Requirements:...

Nemours is seeking a Patient and Services Rep for our Welcome Center/ Front Desk! Patient and Family Services Representatives create a family centered environment that ensures that as a family arrives at Nemours Children's Health, Delaware, to receive clinical care, a positive and inviting experience is provided. The full-time Patient and Family Service Representative is often the first point of contact for community, patients and families and are integral in forming the first impression those stakeholders have of the organization. Schedule: Every other weekend Position Responsibilities Welcome families entering the main lobby of the hospital building through staffing at the front desk (outpatient and atrium) and Welcome Center. Completes inpatient visitor badging process to ensure patient and associate safety. Keep families comfortable in Welcome Center, including during the bed assignment process, etc. Provides and maintains information of services...

Account Manager in Training - Industrial Process Equipment Distribution Carotek, a SunSource company, provides process equipment solutions for the industrial, commercial and municipal markets in North Carolina, South Carolina, Tennessee, Georgia and Virginia. Carotek represents over 85 manufacturers as their process equipment distributor, representative, and repair center for pumps, blowers, heat exchangers, valves, instrumentation, IIoT, steam, hydronics and municipal products. www.carotek.com We are looking for energetic and self-driven recent college graduates with a desire to work in technical sales. This is an opportunity to learn our products, our customers, our culture, our territory, and develop your own unique sales process. Upon successful completion of the training program you will be promoted to an Account Manager role. Our paid training program will prepare you for a successful career in technical sales. You will receive training on technical...

Front Desk Receptionist Carotek , a SunSource company, provides process equipment solutions for the industrial, commercial and municipal markets in North Carolina, South Carolina, Tennessee, Georgia and Virginia. Carotek represents over 85 manufacturers as their process equipment distributor, representative, and repair center for pumps, blowers, heat exchangers, valves, instrumentation, IIoT, steam, hydronics and municipal products. www.carotek.com We are actively looking for a dedicated Receptionist to handle client-facing duties as well as general office tasks. When our visitors walk into our office, we want them to find a friendly, smiling face and a helping hand. The ideal candidate has excellent communication and multitasking skills, a positive attitude and a strong work ethic. Within established procedures, you will perform a variety of administrative support functions to greet, assist and provide direction and information to our customers, visitors, other...

PRIMARY FUNCTION: This position is responsible for managing the field service operation. This position assists the Service Operations Manager in managing all department maintenance contracts and serves as the main point of contact for executing daily contract requirements. In addition, this position is responsible for managing the warranty claims program for the department, to include reviewing/finalizing service repair work orders, filing claims, and processing settlements. This position assists the Service Operations Manager in creating and enforcing department policies/procedures, establishing and executing long-term business initiatives/strategies, and advising on potential problems that might negatively impact shop and field service production efforts or jeopardize customer relations. This position has the authority to act on behalf of the Service Operations Manager in making daily business decisions pertaining to shop and field service operations. ESSENTIAL DUTIES:...

SUMMARY : The Customer Contact Center Supervisor position is responsible for providing quality and efficient customer service to customers through the daily management of a team of employees to include hiring, motivating, recognizing and rewarding, coaching, counseling, training, and problem solving. Additionally, the position is responsible for assisting the CCC Manager with development, analyses and implementation of staffing, training, scheduling and reward/recognition programs. ESSENTIAL JOB FUNCTIONS : Provides daily direction and communication to employees so that customer service calls are answered in a timely, efficient and knowledgeable manner Provides continual evaluation of processes and procedures. Responsible for suggesting methods to improve area operations, efficiency and service to both internal and external customers Provides statistical and performance feedback and coaching on a regular basis to each team member Writes and...

Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably. Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions. Please submit resumes/CVs in English Responsibilities Technical guidance and documentation of customer and Field Service Engineer calls placed with the Uptime Service Center Remote diagnostic evaluations of MI-SPECT and equipment Identify problems and provide action plans for highly complex problems and incidents to aid field representative in finding solution Preempt potential problems and provide effective solutions Seek assistance from internal partners for issues that reach beyond assigned product area Work with minimal direction from management Independently identify issues or problems...

Waltham Pest Services is the original pest control provider in the New England area. We pride ourselves on providing first-class services with a focus on public health and safety. We innovate to add new services to help keep the homes and business in our area safe and healthy. We also focus on our people on the inside. Their health and safety are just as important to us, and we want them to be happy in their roles. We are currently seeking a Customer Service Representative . This position will be located onsite in our Pembroke, MA branch. Waltham Offers… Competitive Compensation! Comprehensive benefit package: medical, dental, vision, 401K with company match, stock purchase, tuition reimbursement, and more! Paid Time Off (Holiday/Vacation/Sick) Award-winning Company Paid Training! Smartphone, Equipment, etc. Opportunities for growth, development, and advancement through an actual growth...

Position Summary   The Financial Services Coordinator supports the Credit and Collections team by contacting customers to resolve past-due B2B trade receivables,  document  collection activity, and  assisting  with dispute research and resolution. This role follows established credit/collections policies to support  timely  cash collection and  appropriate order  release decisions, partnering closely with Sales, Customer Service, Warehouse, and Finance to deliver excellent customer service.     Essential Functions and Duties   Contact customers (phone/email) to collect past-due B2B trade receivables; document outcomes and follow-up dates.   Review aging and account status to prioritize outreach and support on-time cash collection goals. Research and help resolve payment issues (short pays, deductions, credits, proof of delivery, pricing/contract questions) by partnering with Sales, Customer Service, and Warehouse ....

Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably. Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions. Performs technical, mainly pre-defined tasks for accomplishing defined service delivery work for customer x-ray/c-arm/angiography/cath lab imaging equipment. •Service Area - Greenville, SC •Shift Requirements after onboarding/training for this role:M-F, 10:00 AM - 7:00 PM This is a role well suited to an ambitious professional, looking for the next step in their career. As aMedical Imaging Field Engineer II,you will be responsible for : You will be servicing AT/XP equipment in the Greenville, SC area. Customer Service Engineer Level based on prior experience. You will be responsible for installing,...