McGrath RentCorp
Dallas, TX, USA
The specific pay rate and level will depend on the successful candidate’s qualifications, prior experience and location. We are located the DFW Airport Business Park. “A Day in the Life” As the Customer Care Representative, you will be the primary point of contact for external customers and also serves the internal customers of the business. As calls come in, you will be required to respond quickly, determine the caller’s needs, document the incoming call and any follow up activities and either resolve the issue or forward the call to technical support. This position is for you if you have poise, maturity, excellent communication skills and the ability to handle a large volume of calls in sequence or in a short period of time. In this position you will work closely with almost all other departments in the organization and requires a service mentality to be successful. “What You’ll Do” Responsible for full realm of activities associated with handling and processing...