Walden Savings Bank
Montgomery, NY, USA
Join Our Team as a Loan Servicing Specialist! Location: Corporate Headquarters Full-Time Reports to: Loan Servicing Manager Status: Hourly/Non-Exempt Pay Range: $22.88 - $24.31 per hour Schedule: Monday - Friday 8:15 am - 5:00 pm Are you detail-oriented, customer-focused, and eager to grow your career in banking operations? We’re looking for a Loan Servicing Specialist to join our team and support the daily servicing of residential, construction, and consumer loan products. In this role, you will ensure accuracy, maintain compliance with state and federal regulations, and deliver exceptional service to internal and external customers. What You’ll Do: Loan Operations & Customer Support Troubleshoot loan issues and respond proactively to inquiries Conduct loan research and process advanced transactions, including payments, reversals, advances, payoffs, address changes, and escrow holdbacks Prepare payoff letters, discharges, and assignments Loan...