2 contract administrator jobs found

National Capitol Contracting Position Summary This is an ONSITE position located in Alexandria, VA. National Capitol Contracting is seeking a Service Desk Specialist - Tier II to join our team in support of the U.S. Patent and Trademark Office (USPTO). The USPTO fosters innovation and economic growth by administering the nation's patent and trademark systems. This position provides advanced operational and technical support for Microsoft 365 collaboration services, resolves escalated incidents, performs root cause analysis, supports production operations, and works closely with engineering personnel to maintain secure, reliable, and resilient collaboration services. Key Areas of Responsibility Provide Tier II technical support for SharePoint Online, Microsoft Teams, OneDrive for Business, Power Platform, and other Microsoft 365 collaboration services. Investigate complex incidents, perform root cause analysis, develop workarounds, and implement long-term...

Associate P/C Customer Service Specialist US-MI-Lansing Job ID: 2026-8705 # of Openings: 5 Category: Customer Service/Support Farm Bureau Center Overview Associate P/C Customer Service Specialist Objective To work as a member of the Property/Casualty (P/C) Customer Service Team to provide exemplary customer experiences to policyholders and over 400 agents and their field office staff in a prompt, professional manner. To address policy and billing-related questions and concerns from internal and external customers on all personal and commercial lines of business via the telephone, e-mail, and website. To follow department standards of metrics tracked to ensure quality service. To preserve the Customer Service relationship, gather information and improve the overall service. Responsibilities Associate P/C Customer Service Specialist Responsibilities Provide timely assistance to existing and potential policyholders, agents, and lienholders by addressing...