PwrQ Holdings LLC
Dayton, MN
This is a remote position. The Service Advisor supports the administration, scheduling, customer coordination, and dispatch readiness of field service work. The role coordinates with customers, Project Managers, Field Engineers, service leadership, and internal teams to ensure work orders are documented, resources are scheduled, and Field Engineers receive the information needed for mobilization. The Service Advisor also reviews customer requests against the documented scope and escalates potential out-of-scope work. This role is not responsible for billing, writing Methods of Procedure (MOPs), or creating technical work-execution documents. Key Responsibilities Service Coordination and Scheduling · Coordinate service appointments, repairs, preventive maintenance, startup support, and other field activities with customers and internal teams. · Schedule and dispatch Field Engineers based on scope, required competencies, availability, location, customer...