Hajoca Corporation
Midland, TX, USA
Are you friendly and do you thrive on providing great customer service? Are you knowledgeable and service oriented? Are you an excellent communicator? If so, we'd like you to join our team as a Customer Service Representative . About the Role: You will: Accurately process Sales Orders and Bids generated through telephone sales transactions. Assist customers who pick up their order at our Profit Center. Find innovative ways to grow sales with existing customers and become their trusted advisor. Identify opportunities for value-added services and articulate our solutions. Investigate and resolve customer problems and address pricing deductions and material returns timely and in accordance with Company policy and procedure, following up to ensure resolution and customer satisfaction. Process Inside Sales returns and refund paperwork in accordance with Company policy and procedure. Communicate to the Profit Center Manager and Credit Manager any changes...