Staker & Parson Companies
Eagle, CO
Job ID: 523061 CRH's Americas Materials division is the leading integrated supplier of aggregates, asphalt, ready mixed concrete and paving and construction services in North America. Our operations span North America with over 29,000 employees at close to 1,660 locations in 45 US States and 2 Canadian provinces. Position Overview The CRH Americas Materials IT Service Desk serves as a single point of contact focused on delivering timely resolution of business-impacting disruptions and the prompt execution of end user service reports. The Technical Support Analyst works in a focused support pod to provide AMAT business users end-to-end resolution of IT application and technical problems. The role responds to inquiries for help via multiple channels including phone, online chat, and email, and is required to use logic, analysis, and research to determine and employ the best solutions. The Technical Support Analyst manages end user access to enterprise applications; partners...