Standard Textile Co., Inc.
Cincinnati, OH
At Standard Textile, we're dedicated to providing comfort and care across generations. Guided by our values, we focus on solutions that serve our customers, support our associates, and strengthen our communities. Since 1940, we've remained committed to creating better textiles-delivered seamlessly by experts who care. We are seeking a detail-oriented and customer-focused Credit and Collections Representative to join our Credit & Collections Department. This position is responsible for managing customer accounts, collecting outstanding receivables, resolving payment issues, maintaining accurate records, and providing exceptional customer service while ensuring compliance with company policies and procedures. Responsibilities Include: Customer Service Contact customers via phone, email, and written correspondence regarding overdue accounts and payment status. Maintain a professional and courteous demeanor during all customer interactions. Provide payment reminders,...