102 clinical case manager jobs found

The Customer Service Representative 3 is a senior role responsible for providing advanced support to customers through multiple channels, including phone, email, and chat. This position handles a wide range of inquiries, from simple questions to complex or unique issues requiring tailored solutions. The role focuses on driving customer satisfaction by resolving escalated concerns and collaborating with internal teams to ensure exceptional service delivery. We are seeking a dedicated, customer-focused individual for a position as a motivated representative with strong potential to grow into a lead role over time. Key responsibilities include managing daily customer service operations for the plant, managing data in our ERP system, addressing escalated and complex requests efficiently, as well as fostering a supportive team environment that promotes continuous improvement that enhances the overall customer experience. The ideal candidate is a problem-solver, a team player, and...

Customer Service Rep (Patient Account Rep 1) US-OR-Portland Requisition ID: 2025-33573 Position Category: Hospital/Clinic Support Job Type: AFSCME union represented Position Type: Regular Full-Time Posting Department: Patient Business Services Posting Salary Range: $24.35 - $32.94 per hour Posting FTE: 1.00 Posting Schedule: Monday - Friday Posting Hours: 8:00am - 4:30pm Department Overview OHSU is Oregon’s only public academic health center. We are a system of hospitals and clinics across Oregon and southwest Washington. We are an institution of higher learning, with schools of medicine, nursing, pharmacy, dentistry and public health – and with a network of campuses and partners throughout Oregon. We are a national research hub, with thousands of scientists developing lifesaving therapies and deeper understanding. We are a statewide economic engine and Portland’s largest employer. And as a public organization, we provide services for the most vulnerable...

Customer Service Rep (Patient Account Rep 1) US-OR-Portland Requisition ID: 2025-33573 Position Category: Hospital/Clinic Support Job Type: AFSCME union represented Position Type: Regular Full-Time Posting Department: Patient Business Services Posting Salary Range: $24.35 - $32.94 per hour Posting FTE: 1.00 Posting Schedule: Monday - Friday Posting Hours: 8:00am - 4:30pm Department Overview OHSU is Oregon’s only public academic health center. We are a system of hospitals and clinics across Oregon and southwest Washington. We are an institution of higher learning, with schools of medicine, nursing, pharmacy, dentistry and public health – and with a network of campuses and partners throughout Oregon. We are a national research hub, with thousands of scientists developing lifesaving therapies and deeper understanding. We are a statewide economic engine and Portland’s largest employer. And as a public organization, we provide services for the most vulnerable...

Composites ONE Category: Operations Req Number: CUSTO002592 Schedule: Full Time Location: Goshen, IN 46526, USA Job Details Description Begin your Composites One Career Today! Position Overview: As a Customer Service Supervisor, you will be responsible for supervising and assisting in the coordination of the overall activities of a Distribution Center’s Customer Service team. In partnership with the Customer Service Manager (CSM), responsible for coaching and development of the Customer Service team for continuous improvement in overall performance. Within your role, you will directly manage a base of key accounts (60% of the role). You will be accountable for adhering to and promoting Company Core Values by performing duties in a manner consistent with being a team leader and driving Stellar Service principles while supporting the continued growth of the company. Key Responsibilities: Leads, supervises, and motivates the Customer Service team....

Sevier County Customer Service and Benefits Specialist Help Others, Make a Difference, Save a Life. Do you want to make a difference in people's lives every day? Or help people navigate the tough spots in their life? And do it all while working where your hard work is appreciated? You have a lot of choices in where you work…make the decision to work where you are valued! Join the McNabb Center Team as the Sevier Customer Service and Benefits Specialist today! The Sevier Customer Service and Benefits Specialist JOB SUMMARY Provides daily response to all phone calls directed to Sevier County Outpatient Services, including providing messages/notes to nurses for calls related to medication questions, answering questions of next scheduled medication appointments, rescheduling medication appointments, and other related phone calls. Maintain schedule for all Sevier clinic staff and prescribers in order to ensure productivity standards are met. Provide...

Composites ONE Category: Operations Req Number: CUSTO002564 Schedule: Full Time Location: Lakeland, FL 33811, USA Job Details Description Begin your Composites One Career Today! Position Overview: As a Customer Service Representative, you will provide excellent care for our customers by serving as their primary point of contact. You will respond to customer inquiries, ensure accurate order entries, provide non-technical problem resolution, anticipate customer needs and perform general organizational support. You will maintain customer accounts and coordinate communication on active and back-orders, which requires analysis of customer needs and a cross-functional partnership with the other Customer Service and/or Technical Teams to ensure we meet customer expectations. Key Responsibilities: Effectively facilitate the order fulfillment process in a manner that promotes building and maintaining positive, effective relationships with customers and Team...

Company: Central Admixture Pharmacy Job Posting Location: Allentown (6580 Snowdrift Rd), Pennsylvania, United States Functional Area: Customer Services Working Model: Hybrid Days of Work: Friday, Thursday, Wednesday, Tuesday, Monday Shift: 5X8 Relocation Available: No Requisition ID: 8831 B. Braun Medical Inc., a leader in infusion therapy and pain management, develops, manufactures, and markets innovative medical products and services to the healthcare industry. Other key product areas include nutrition, pharmacy admixture and compounding, ostomy and wound care, and dialysis. The company is committed to eliminating preventable treatment errors and enhancing patient, clinician and environmental safety. B. Braun Medical is headquartered in Bethlehem, Pa., and is part of the B. Braun Group of Companies in the U.S., which includes B. Braun Interventional Systems, Aesculap® and CAPS®. Globally, the B. Braun Group of Companies employs more than 64,000 employees in 64...

POSITION SUMMARY The Customer Service Account Manager is the communication link between our customers, sales department and manufacturing. We support our customers and manage the process of creating custom cast and etched metal signs, features and monuments that often recognize signficant people, notable places and historic events. We provide high level, professional customer service by responding to customer inquiries by phone, email and written communication with customers, sales and manufacturing teams. We resolve mostly routine and some more complex problems with accuracy and efficiency. JOB RESPONSIBILITIES Provide a high level of customer service via phone, email, and written communication to resolve problems and requests. Identify and assess customers' service needs and act to resolve their request in a timely manner. Gather and communicate all product details via product quote and order documents using several software programs. Build sustainable...

Alignment Health is breaking the mold in conventional health care, committed to serving seniors and those who need it most: the chronically ill and frail. It takes an entire team of passionate and caring people, united in our mission to put the senior first. We have built a team of talented and experienced people who are passionate about transforming the lives of the seniors we serve. In this fast-growing company, you will find ample room for growth and innovation alongside the Alignment Health community. Working at Alignment Health provides an opportunity to do work that really matters, not only changing lives but saving them. Together. The Scheduling Specialist provides outreach and support to ensure all our eligible members have access to the care they deserve around our available Clinical/Patient Programs. Assists in navigating our members through the different programs they may be eligible and assists in scheduling them for what best suits their needs. Navigates with our...

Position Title: Bilingual Customer Service Representative- 12/29 Location: Milan 4905 Department: Call Center Employment Type: Full Time Workplace Type: Fully remote Reporting To: Kimberly Castillo-Cisneros Compensation: $17.00 / hour Bilingual Customer Service Representative- 12/29 Group O is seeking a Bilingual (English/ Spanish ) Call Center Customer Service Representative responsible for efficient and courteous responses to customer questions and concerns. As a Bilingual Call Center Customer Service Representative, you will play a vital role in delivering exceptional customer service experiences to individuals who contact our organization on behalf of our clients for assistance. Acting as the first point of contact, you will manage a variety of inquiries, provide information, resolve issues, and ensure customer satisfaction through effective communication and critical thinking skills. The ideal candidate for this role will possess...

Position Title: Customer Service Representative- 12/29 Location: Milan 4905 Department: Call Center Employment Type: Full Time Workplace Type: Fully remote Reporting To: Kimberly Castillo-Cisneros Compensation: $16.00 / hour Customer Service Representative- 12/29 Group O is seeking a Call Center Customer Service Representative responsible for efficient and courteous responses to customer questions and concerns. As a Call Center Customer Service Representative, you will play a vital role in delivering exceptional customer service experiences to individuals who contact our organization on behalf of our clients for assistance. Acting as the first point of contact, you will manage a variety of inquiries, provide information, resolve issues, and ensure customer satisfaction through effective communication and critical thinking skills. The ideal candidate for this role will possess effective communication skills, problem-solving abilities,...

Composites ONE Category: Operations Req Number: CUSTO002562 Schedule: Full Time Location: Dublin, OH 43016, USA Job Details Description Begin your Composites One Career Today! Position Overview: As a Customer Service Representative, you will provide excellent care for our customers by serving as their primary point of contact. You will respond to customer inquiries, ensure accurate order entries, provide non-technical problem resolution, anticipate customer needs and perform general organizational support. You will maintain customer accounts and coordinate communication on active and back-orders, which requires analysis of customer needs and a cross-functional partnership with the other Customer Service and/or Technical Teams to ensure we meet customer expectations. Key Responsibilities: Effectively facilitate the order fulfillment process in a manner that promotes building and maintaining positive, effective relationships with...

Composites ONE Category: Operations Req Number: CUSTO002565 Schedule: Full Time Location: Lakeland, FL 33811, USA Job Details Description Begin your Composites One Career Today! Position Overview: As a Customer Service Representative, you will provide excellent care for our customers by serving as their primary point of contact. You will respond to customer inquiries, ensure accurate order entries, provide non-technical problem resolution, anticipate customer needs and perform general organizational support. You will maintain customer accounts and coordinate communication on active and back-orders, which requires analysis of customer needs and a cross-functional partnership with the other Customer Service and/or Technical Teams to ensure we meet customer expectations. Key Responsibilities: Effectively facilitate the order fulfillment process in a manner that promotes building and maintaining positive, effective relationships...

Composites ONE Category: Operations Req Number: CUSTO002557 Schedule: Full Time Location: Rock Hill, SC 29730, USA Job Details Description Begin your Composites One Career Today! Position Overview: As a Customer Service Representative, you will provide excellent care for our customers by serving as their primary point of contact. You will respond to customer inquiries, ensure accurate order entries, provide non-technical problem resolution, anticipate customer needs and perform general organizational support. You will maintain customer accounts and coordinate communication on active and back-orders, which requires analysis of customer needs and a cross-functional partnership with the other Customer Service and/or Technical Teams to ensure we meet customer expectations. Key Responsibilities: Effectively facilitate the order fulfillment process in a manner that promotes building and maintaining positive, effective relationships with...

Composites ONE Category: Operations Req Number: CUSTO002561 Schedule: Full Time Location: Grimes, IA 50111, USA Job Details Description Begin your Composites One Career Today! Position Overview: As a Customer Service Representative, you will provide excellent care for our customers by serving as their primary point of contact. You will respond to customer inquiries, ensure accurate order entries, provide non-technical problem resolution, anticipate customer needs and perform general organizational support. You will maintain customer accounts and coordinate communication on active and back-orders, which requires analysis of customer needs and a cross-functional partnership with the other Customer Service and/or Technical Teams to ensure we meet customer expectations. Key Responsibilities: Effectively facilitate the order fulfillment process in a manner that promotes building and maintaining positive, effective relationships with...

Location: Tampa Bay, Florida, USA Req Number: Req #1601 Paradigm is an accountable specialty care management organization focused on improving the lives of people with complex injuries and diagnoses. The company has been a pioneer in value-based care since 1991 and has an exceptional track record of generating the very best outcomes for patients, payers, and providers. Deep clinical expertise is the foundation for every part of Paradigm’s business: risk-based clinical solutions, case management, specialty networks, home health, shared decision support, and payment integrity programs. We’re proud to be recognized—again! For the fourth year in a row, we’ve been certified by Great Place to Work ®, and for the third consecutive year, we’ve earned a spot on Fortune's Best Workplaces in Health Care™ list . These honors reflect our unwavering commitment to fostering a positive, inclusive, and employee-centric culture where people thrive. Watch this short...

About us At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to our employees to provide competitive rates and compensation programs. Cooper offers full and part-time employees a comprehensive benefits program, including health, dental, vision, life, disability, and retirement. We also provide attractive working conditions and opportunities for career growth through professional development. Discover why Cooper University Health Care is the employer of choice in South Jersey. Short Description The Cooper Information Technology Department is looking for an IT Service Delivery Manager to help lead our Service Management team in improving user experience, streamline IT workflows, implement new features and...

Job Title: RN - Resource Pool - Transitional Care Unit Support Description Employment Status: Full time Shift: Day/Evening/Night (United States of America) Facility: 1906 Belleview Ave SE - Roanoke CP01 Carilion Medical Center. Requisition Number: R151264 RN - Resource Pool - Transitional Care Unit Support (Open) How You’ll Help Transform Healthcare: This position will support the Transitional Care Unit through the Float Pool. Sign on Bonus Eligible As a registered nurse, you are expected to consistently deliver the best in care and customer service and demonstrate respect, dignity, kindness and empathy in each encounter with our patients, their families, visitors, and with each other. As part of the health care team, RNs assume primary accountability for nursing coordination and provision of individualized care for patients of all ages. The registered nurse also utilizes delegation and critical thinking skills to provide quality service through a team...

Job Title: RN - Float Pool - Transitional Care Unit Support - Part Time Description Employment Status: Part time Shift: Day/Evening/Night (United States of America) Facility: 1906 Belleview Ave SE - Roanoke CP01 Carilion Medical Center. Requisition Number: R151266 RN - Float Pool - Transitional Care Unit Support - Part Time (Open) How You’ll Help Transform Healthcare: This position will support the Transitional Care Unit through the Float Pool. As a registered nurse, you are expected to consistently deliver the best in care and customer service and demonstrate respect, dignity, kindness and empathy in each encounter with our patients, their families, visitors, and with each other. As part of the health care team, RNs assume primary accountability for nursing coordination and provision of individualized care for patients of all ages. The registered nurse also utilizes delegation and critical thinking skills to provide quality service through a team oriented,...

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you. Join a Growing Team at McKesson! McKesson’s Ambulatory Care Inside Sales team is expanding in Richmond! We're looking for passionate, driven individuals to help us grow! If you thrive in a fast-paced, customer-focused environment and love building relationships that make a difference, this is your opportunity to join a team that’s making an impact in healthcare every...