$43,282 - $64,924 yearly
Iron Bow Technologies
Herndon, VA
Manassas, Virginia, United States Position Title: Call Center Analyst 1 Iron Bow Technologies is for people who believe trust is paramount , transformation is embraced , and the future is here , because "What we do matters !"
We are a next generation solutions provider, delivering mission success across government, healthcare, and commercial industries. Iron Bow relies on our passionate people , long standing partnerships , and strategic thinking to solve your most critical challenges.
Whether we team with clients, colleagues, or partners, we put each other first. Its The Iron Bow Way. THE OPPORTUNITY
A Call Center Analyst I supporting Prince William County at Iron Bow Technologies provides first-line technical assistance to county employees, resolving routine IT issues and accurately logging all service requests. They follow established troubleshooting procedures, escalate complex incidents as needed, and...