Carlisle Brake & Friction Inc
Medina, OH, USA
Description: The primary purpose of this position is to process customer orders from receipt to completion, collaborating with the customer and the manufacturing plants to ensure timely delivery of product, as well as answering incoming phone calls from distributors and customers regarding product pricing, and availability. Assist Sales Managers with account management. This position will work primarily, but not exclusively, with our Latin/South American Sales Manager and accounts. ESSENTIAL DUTIES and RESPONSIBILITIES: Key Responsibilities: · Input customer orders and changes into order entry system while maintaining order board · Assist customers and distributors with pricing, delivery, and method of shipment · Review pricing on customer purchase orders and enforce minimum lot sizes · Acknowledge receipt of orders to customers · Authorize customer returns and follow-up with plant personnel. Issue credits upon receipt of customer returns · Support outside...