Corodata Corporation
Poway, CA, USA
$19.50 - $22.50 / hour
Reporting to the Operations Manager, the Customer Service Coordinator is responsible for providing customer service, support, training customers on software portals, and administrative duties, which includes answering inbound calls and focusing on customer needs.
This position is also responsible for reporting and escalating any issues to their manager.
This position is an entry ‐ level position. This position may participate in weekly team training.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Customer Service Duties:
· Ability to work effectively in a team environment as a positive team player.
· Requires flexibility to adapt to changing customer and staffing needs, with a cooperative attitude.
· Customer interface – including but not limited to taking Record Storage and Document Destruction orders, providing information to clients via phone, e- mail or fax.
· Greets clients,...