Citizens Bank of Mukwon
Mukwonago, WI
The Business Banking Specialist serves as a key resource for business customers, delivering expert assistance with digital banking services, business deposit products, and treasury management solutions. This role provides direct support to clients and internal staff, ensuring a high level of customer service, technical expertise, and operational compliance. Hours: Monday - Friday 8:15am-5pm 40 hours/week Essential Duties and Responsibilities: Serve as the primary point of contact for business customers, understanding their financial needs and providing tailored banking solutions. Assist customers with business deposit products, digital banking platforms, and treasury management services. Respond to customer and internal inquiries via email, Digital Banking and phone regarding Digital Banking products (e.g., password resets, upgrades, system issues, functionality questions). Provide administrative and technical support for digital platforms including Banno, Bill Pay,...