2 associate jobs found

PATIENT PROCESSING PRE CERT SCHEDULING SPECIALIST - OIFED EAMC MISSION At East Alabama Medical Center, our mission is high quality, compassionate health care, and that statement guides everything we do. We set high standards for customer service, quality, and keeping costs under control. POSITION SUMMARY The Patient Processing Pre-certification Scheduling Specialist functions in a high volume, fast-paced environment. The Specialist provides courteous and efficient service to patients and physician offices while scheduling requested appointments across multiple locations. Concise communication skills and excellent customer service are a must for this position. The Specialist should be a driven, self-motivated individual who is able to move between tasks quickly, making the most of their time. POSITION QUALIFICATIONS Minimum Education High School Diploma or equivalent...

About the Role Harris School Solutions is seeking a detail‑oriented and customer‑focused NextGen Support Analyst to join our Support Services team. In this role, you’ll be a key partner to our customers, providing high‑quality technical support for our NextGen software solutions while helping drive continuous improvement across our support processes. This position is ideal for someone who enjoys problem‑solving, values strong customer relationships, and wants to make a meaningful impact in school district operations. Key Responsibilities Customer Support Respond to customer support tickets accurately and efficiently, resolving issues and guiding users to successful outcomes. Ensure a high level of customer satisfaction through clear communication and timely follow‑up. Technical Troubleshooting Diagnose and resolve software‑related issues related to NextGen solutions. Escalate complex or recurring issues appropriately, providing thorough documentation to support...