Warehouse Direct Inc
Des Plaines, IL
Warehouse Direct Inc Customer Support Representative I ABOUT THE ROLE Warehouse Direct is looking for a Customer Service Representative I. This is a multi functional position responsible for delivering exceptional service to internal and external customers while supporting various operational areas of the business. This role requires strong communication skills, accuracy in processing customer transactions, and the flexibility to assist multiple departments as needed. The ideal candidate is detail oriented, adaptable, and committed to building positive relationships across customers, colleagues, and vendors. JOB RESPONSIBILITIES Customer Service & Order Management Accurately process customer orders, returns, credits, refunds, quotes, exchanges, and contracts in accordance with established policies and procedures. Promptly and professionally handle customer inquiries, issues, and complaints; provide appropriate solutions and follow up to...