17 1 jobs found

The Technical Customer Operations Specialist is an advanced Customer Operations role responsible for helping customers navigate technical questions, quoting and pre-order needs, replacement parts, warranty concerns, and order or delivery issues. This position works directly with customers, field technicians, and internal teams to understand needs, identify solutions, and drive issues through resolution. The ideal candidate enjoys solving problems, communicating with customers, and taking ownership from the initial question through the final solution. Key Responsibilities Customer Communication, Quoting & Resolution | 25% Serve as a primary point of contact for customer inquiries through phone, email, and web channels our internet leads and unsigned customer groups. Provide quoting, pre-order support, product guidance, and replacement part information. Evaluate customer needs, prioritize requests, and coordinate with internal teams to drive issues through resolution. Technical...

Work Schedule: 100% FTE, day shift working Monday - Friday from 5a - 1:30p. You will work at East Madison Hospital in Madison, WI. Be part of something remarkable Bring your excellent customer service to UW Health. We are seeking a Patient Access Representative - Hospital to: Enter and verify demographic and insurance information, identify and collect patient financial obligations, and register or admit patients. Promote a positive patient and family experience, exhibit empathy, engage in compassionate collections, and demonstrate strong communication skills At UW Health, you will have: An excellent benefits package, including health and dental insurance, paid time off, retirement plans, two-week paid parental leave and adoption assistance. Full time benefits for part time work (for positions 60% FTE and higher). Options for a variety of schedules and shifts that offer flexibility and allow for work-life balance. Access to great resources through the UW...

Department: 09122 AMG Summit - Front End Staff Status: Full time Benefits Eligible: Yes Hou rs Per Week: 40 Schedule Details/Additional Information: Monday - Friday: 8:45 am - 5:15 pm. With one Saturday a month 7:00 am - 12:00 pm. Pay Range: $19.80 - $29.70 J ob Description Summary:     To provide efficient, effective, quality customer service and practice support through a variety of general office duties including scheduling, coding, registration and billing. Maximize revenues by collecting payment at time of service and entering accurate and up-to-date billing information (address, insurance coverage, etc.) into the patient accounting system. Assists clinical staff in maintaining accurate medical records.        Where You Will Work :    Advocate Medical Group (AMG) is part of Advocate Health , one of the nation’s...

Department: 02051 AMG Westhaven - Cardiology: Electrophysiology Status: Full time Benefits Eligible: Yes Hou rs Per Week: 40 Schedule Details/Additional Information: Monday - Friday: Between 7:30am - 5pm Pay Range: $19.80 - $29.70 Where You Will Work : Aurora Medical Group (AMG) is part of Advocate Health , one of the nation’s largest nonprofit health systems. With more than 350 locations across Illinois and Wisconsin, AMG offers a wide range of specialties and services, including primary care, medical and surgical care, pediatrics, women’s health, behavioral health, and more. Our team is dedicated to delivering exceptional care and improving health outcomes in the communities we serve. Joining AMG means being part of a collaborative, patient-focused environment where innovation and quality care thrive. We’re Looking For: High school diploma or equivalent. One to...

Do you thrive on helping others and solving problems with confidence and compassion? Become a Member Service Representative at Royal Credit Union!  In this role, you’ll provide exceptional service to Members via phone and written communication, assist with online banking and card support, and help resolve inquiries with efficiency and care. Join a team where your dedication makes a real difference every day. Why Royal? Member and Community Focused : We are dedicated to making a positive impact on our Members and the communities we serve, going beyond financial services to enrich lives and foster growth. Supportive Environment : Join a collaborative, values-driven workplace that is always evolving. We support each other and work together to achieve our goals. Professional Growth : We offer numerous opportunities for training and advancement, helping you continuously develop and advance your skills. Empowerment : We empower our team members to make...

6 weeks 10am-6pm M-F / 3 weeks 230pm-1030pm 3 weekdays plus Sat Sun / 6 weeks M-F 10am -6pm What You'll Do You will respond to customer inquiries and complaints regarding work orders, shipments, and inventory counts while ensuring prompt and efficient service. You will act as a liaison between customers and internal teams to facilitate account administration, scheduling, and order processing, and provide clerical support including maintaining records and answering phones. Occasional travel by automobile and airplane may be required for business purposes. Essential Functions Respond to customer inquiries and complaints related to work orders, shipments, and inventory counts. Report customer feedback to management for continuous improvement. Serve as a liaison between customers and internal teams for account administration, invoicing, and credit changes. Generate and process paperwork for customer work orders, including special requests, expediting orders, tracking, and...

Thank you for considering a career at Ensemble! Ensemble is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country. Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference! O.N.E Purpose: Customer Obsession:  Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations. Embracing New Ideas:  Continuously innovate by embracing emerging technology and fostering a culture of creativity and...

Department: 10368 Enterprise Revenue Cycle - Summit WI Arrival Status: Part time Benefits Eligible: No Hou rs Per Week: 0 Schedule Details/Additional Information: Per Diem position- 32 hours minimum per month, 1 weekend per month, 1 Everbridge pick up per month. Availability 6a-6p, short notice availability preferred Pay Range: $20.80 - $31.20 A Patient Service Representative (PSR) is often a patient’s first impression of Advocate Health and frequently is the starting point and foundation for all Revenue Cycle functions. That work includes complete and accurate capture of information related to patient demographics, insurance coverage, and patient financial responsibility. The PSR helps prevent the loss of revenue and impacts operating margins through the accuracy and timeliness of their workflows. The PSR ensures mandated regulations are followed and patient satisfaction is...

Work Schedule: 100% FTE, day shift working Monday - Friday from 8:30 am - 5:00 pm. You will work at 1 S Park St. in Madison, WI. Be part of something remarkable Bring your excellent customer service to UW Health. We are seeking a Patient Access Representative, Ambulatory to: Enter and verify demographic and insurance information, identify and collect patient financial obligations, and register or admit patients. Promote a positive patient and family experience, exhibit empathy, engage in compassionate collections, and demonstrate strong communication skills At UW Health, you will have: An excellent benefits package, including health and dental insurance, paid time off, retirement plans, two-week paid parental leave and adoption assistance. Full time benefits for part time work (for positions 60% FTE and higher). Options for a variety of schedules and shifts that offer flexibility and allow for work-life balance. Access to great resources through the UW...

At FORTÉ, every role plays a part in reimagining how the modern workplace works. Whether you're on the front lines with customers or behind the scenes making things run, your work helps people connect, collaborate, and get things done. From classrooms to control centers, we design and deliver the systems that power smarter, more connected workplaces - and it all starts with the people who make them possible. FORTÉ (formerly AVI Systems) is a 100% employee-owned company with 50+ years of experience and a bold new identity.The role of Audio-Visual Support Technician will be dedicated to one of our key Enterprise customers. The primary responsibilities include, providing technical support for all Audio-Visual and Unified Communication technologies within a customer's meeting collaboration and event spaces, training end users on system functionality and helping to support any new projects or technology upgrades. What You'll be Doing: We are seeking a proactive and detail-oriented...

Job duties may change over time and additional job functions may become essential. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Aid in addressing customer complaints and resolving problems. Review purchase agreements for conformity to company terms and conditions. Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. Professionally handle incoming requests from customers and ensure that issues are resolved both promptly and thoroughly. Communicate with other departments and management to resolve problems and expedite work. Thoroughly and efficiently gather customer information, access, and fulfill customer needs, educate the customer where applicable to prevent...

Ellsworth Corporation Job Description: What does a cell phone in your pocket, a spaceship, and an electric vehicle have in common? Ellsworth Adhesives specs in materials in each of those products! Ellsworth Corporation, a global, industry leading distributor of specialty chemicals and equipment and adhesive manufacturer currently has a Customer Service Representative opportunity at Ellsworth Adhesives. This role reports into our Specialty Chemical Distribution (SCD) Division located in Germantown, WI. This is a hybrid role. This is an exciting time to be a part of Ellsworth, come join our team! Ellsworth Corporation is a family-run company that has had continuous growth for over 50 years. We are an industry-leading global distributor, manufacturer, and packager of adhesives used by cell phone, medical device, aerospace, and electric vehicle industries! Click here to see our state-of-the-art facility and distribution center and learn more about our...

Private Client Relationship Manager - Full Time (40 Hrs/Wk) Location: 327 North 17th Avenue, Wausau, WI, 54401, United States Employee Type: FT Regular Exempt Contact Information Name: brittney bierman Email: bbierman@incrediblebank.com Description We know what you're thinking. "What kind of name is IncredibleBank?" Well, we're glad you asked. With a name like IncredibleBank, we have a lot to live up to. Our name is a promise we make every day to our customers and to our team members (and hey, that could be you!). A promise that we strive to be incredible in everything we do. A promise that will help our customers, fellow team members, and our communities to do the incredible. At IncredibleBank, we're all about ICE. What's ICE? ICE stands for Incredible Customer ExperienceTM (that's right - an experience so good and so important we trademarked it). ICE illustrates the core values that drive everything we do - how we conduct business, how...

What You'll Do You will be responsible for allocating orders, releasing work to the warehouse floor, balancing workflow, and ensuring inbound and outbound truck turn times meet acceptable standards. You will resolve order product shortages, manage order cuts, and communicate with customers while supporting continuous improvement initiatives. Occasional travel by automobile and airplane may be required for business purposes. Essential Functions Allocate orders and release work to the warehouse floor to balance workflow and optimize productivity. Resolve order product shortages and manage order cuts while communicating updates to customers. Prioritize tasks for Lift Truck Operators and Dock Supervisors to ensure efficient operations. Ensure dock office utilizes inbound and outbound dock optimization functionality for each receipt and order. Run labor reports and review with Dock Supervisors and Office Manager to monitor performance. Review and update base priorities, work...

Description: Title: Customer Care Agent Reports To: Customer Care Manager Summary: This position is responsible for interacting with customers to provide information in response to inquiries about services and handling/resolving complaints. Essential Functions: Train, explain tasks, and assist in the solution of customer problems. Answer incoming phone calls, faxes, emails and respond to customer requests. Identify and assess customer’s needs to achieve satisfaction. Handle complaints and provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution. Go the extra mile to engage customers. Key in new box information for all accounts. Data entry includes making computerized location changes, assigning customers new departments in the computer, and sending computer input to printer for printouts. Responsible for taking paperwork from the “ready to be filed tray” and placing it in each customer’s folder. At the end of each...

Ellsworth Corporation Job Description: What does a cell phone in your pocket, a spaceship, and an electric vehicle have in common? Ellsworth Adhesives specs in materials in each of those products! Ellsworth Corporation, a global, industry leading distributor of specialty chemicals and equipment and adhesive manufacturer currently has a Customer Service Representative opportunity at Ellsworth Adhesives. This role reports into our Specialty Chemical Distribution (SCD) Division located in Germantown, WI. This is a hybrid role. This is an exciting time to be a part of Ellsworth, come join our team! Ellsworth Corporation is a family-run company that has had continuous growth for over 50 years. We are an industry-leading global distributor, manufacturer, and packager of adhesives used by cell phone, medical device, aerospace, and electric vehicle industries! Click here to see our state-of-the-art facility and distribution center and learn more about our business,...

Description: Join Lake Ridge Bank and take the first step toward a rewarding career in financial services! The Financial Planning & Client Service Coordinator plays an important role in supporting our Financial Advisors by delivering exceptional client service, assisting with financial planning and investment-related processes, and helping strengthen client relationships. This role is an excellent opportunity for a motivated, detail-oriented professional who enjoys helping others and is eager to grow. You’ll start in a key support position while gaining valuable experience and exposure to the financial advisory field—with the potential to advance toward becoming a licensed Financial Advisor. If you’re looking for a position where you can build a long-term career, learn from experienced professionals, and make a meaningful impact for clients, apply today with Lake Ridge Bank! Client Service & Relationship Management Serve as a primary point of contact for...