27 1 jobs found

The primary function of this role is to provide live, real-time assistance to support center specialists, which includes providing guidance in a digital work environment and being the first point of contact for all team members. Team Leads are also the first point for resolving escalated customer issues, which can include speaking to the accountholder, researching the reason for escalation, owning the resolution, and providing feedback and recommendations to the business. This role is also responsible for coaching/mentoring and refresher training of all members of the Support Department. This role will also involve providing feedback, conducting testing, implementation of new technology, software applications and product offerings. The Team Lead position assists in the review of all internal Policies and Procedures and training materials. Through verbal and written communications, the individual in this position develops, strengthens, and maintains a positive relationship with our...

Position Title: Customer Service Representative- West Department: Customer Service Employment Type Full Time Location: Romeoville, IL - Distribution Center Workplace Type: Hybrid Reporting To: Hybrid Customer Service Representative- West We're currently seeking a Customer Service Representative (CSR). In coordination with our outside sales team, the Customer Service Representative is the primary point of contact for our customers, addressing inquiries, resolving issues, and providing outstanding support. The CSR plays a crucial role in ensuring customer satisfaction and maintaining our reputation for excellence. We are currently looking to fill this spot on our West Team. If you work in Romeoville, this schedule would be Monday through Friday, 10:00am- 7:00pm. How You Will Help: Respond promptly and professionally to customer inquiries via phone, email, and live chat with a drive toward first-contact resolution....

Warehouse Direct Inc Customer Support Representative I ABOUT THE ROLE Warehouse Direct is looking for a Customer Service Representative I.  This is a multi functional position responsible for delivering exceptional service to internal and external customers while supporting various operational areas of the business. This role requires strong communication skills, accuracy in processing customer transactions, and the flexibility to assist multiple departments as needed. The ideal candidate is detail oriented, adaptable, and committed to building positive relationships across customers, colleagues, and vendors. JOB RESPONSIBILITIES Customer Service & Order Management Accurately process customer orders, returns, credits, refunds, quotes, exchanges, and contracts in accordance with established policies and procedures. Promptly and professionally handle customer inquiries, issues, and complaints; provide appropriate solutions and follow up to...

Department: 02300 AMG Crystal Lake Congress Pkwy - Pain Medicine Status: Full time Benefits Eligible: Yes Hou rs Per Week: 40 Schedule Details/Additional Information: 40 hour work week in-between the times of 7a & 6p Monday through Friday and 1 Saturday per month 7a-1p. This position requires traveling between sites on a weekly basis to offices in Barrington, Crystal Lake, Algonquin, & Lake Zurich. Main office is Crystal Lake. Pay Range: $19.80 - $29.70 Job Description Summary:     To provide efficient, effective, quality customer service and practice support through a variety of general office duties including scheduling, coding, registration and billing. Maximize revenues by collecting payment at time of service and entering accurate and up-to-date billing information (address, insurance coverage, etc.) into the patient accounting system. Assists clinical...

Job Summary:   To perform all registration responsibilities at Touchette Regional Hospital for patients seeking admission, emergency treatment, and/or outpatient services. This includes but is not limited to: order entry tasks, checking for Medical Necessity, and verifying insurance eligibility. This position also requires verifying charity eligibility, collecting insurance copayments, deductibles, and all other responsibilities associated with processing a patient visit. Functions and Duties: Exhibits excellent customer service skills during any function of the registration process, including understanding when an interpreter is needed, providing patients with additional information regarding Medicare responsibilities, or more information regarding medical directives.    Assist in the flow of data between physicians, physician office staff, nursing floors, ancillary departments, emergency department, patient business services, insurance companies and patients while...

Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably. Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions. Plans and executes sales targets and activities in a specified region for the portfolio of a unit in order to increase sales with all kinds of potential customers and to achieve defined commercial targets. Job Description Come Join Our Team as: Velocity Sales Associate Position Overview Location: Remote within Northern Lakes/Chicago Region The Velocity Sales Associate (VSA) partners with field Sales Account Executives (AEs) to create qualified leads that convert to pipeline and provide sales support to the AE throughout the sales cycles. The VSA will develop pipeline through outbound prospecting and...

Description: We’re seeking someone who is wanting to make a meaningful difference every day by empowering individuals with disabilities to live independently, achieve their goals, and thrive in their communities. as a Direct Support Professional (DSP) at Challenge Unlimited, Inc/Residential Options in Alton, IL.  No experience! No Problem! We provide all the PAID training needed to provide the best care. Individuals with intellectual and developmental disabilities need people in their lives who provide them with assistance and instruction on completing tasks most people take for granted. The people who provide this help and training are called Direct Support Professionals, or DSPs. At Residential Options, our DSPs work in residential settings helping our clients learn new skills, reach life goals, and turn houses into homes. DSP's report to the Director of Residential Options or Qualified Intellectual Disabilities Professional (QIDP).  Position Summary:...

Description: We’re seeking someone who is wanting to make a meaningful difference every day by empowering individuals with disabilities to live independently, achieve their goals, and thrive in their communities. as a Direct Support Professional (DSP) at Challenge Unlimited, Inc/Residential Options in Godfrey, IL.  No experience! No Problem! We provide all the PAID training needed to provide the best care. Individuals with intellectual and developmental disabilities need people in their lives who provide them with assistance and instruction on completing tasks most people take for granted. The people who provide this help and training are called Direct Support Professionals, or DSPs. At Residential Options, our DSPs work in residential settings helping our clients learn new skills, reach life goals, and turn houses into homes. DSP's report to the Director of Residential Options or Qualified Intellectual Disabilities Professional (QIDP).  Position Summary:...

Description: We’re seeking someone who is wanting to make a meaningful difference every day by empowering individuals with disabilities to live independently, achieve their goals, and thrive in their communities. as a Direct Support Professional (DSP) at Challenge Unlimited, Inc/Residential Options in Edwardsville, IL.  No experience! No Problem! We provide all the PAID training needed to provide the best care. Individuals with intellectual and developmental disabilities need people in their lives who provide them with assistance and instruction on completing tasks most people take for granted. The people who provide this help and training are called Direct Support Professionals, or DSPs. At Residential Options, our DSPs work in residential settings helping our clients learn new skills, reach life goals, and turn houses into homes. DSP's report to the Director of Residential Options or Qualified Intellectual Disabilities Professional (QIDP).  Position...

Department: 11903 Advocate Good Shepherd Hospital - Food and Nutrition Status: Part time Benefits Eligible: No Hou rs Per Week: 0 Schedule Details/Additional Information: This position will mainly work 4pm-8pm weekdays and weekends. Pay Range: $18.85 - $28.30 Major Responsibilities: Provides high quality patient service in assembling trays, distributing patient trays, retrival of patient trays, delivery of nourishments and floor sock. 1)Assembles Patient Trays: a) Assembles trays according to patient's menu selections on tray tickets in a timely and accurate manner. b) Complies with dietary restrictions on special, modified diets to ensure optimal food preferences are met within guidelines of diet order limitations. c) Make sure that food allergies are closely monitored. 2)Cart and Tray Delivery and Pick Up: a) Delivers...

Position Title: Customer Service Representative (Michelin) Location: Milan, IL (4905) Department: Call Center Workplace Type: Fully remote Reporting To: Angela Kelley Compensation: $16.00 / hour Customer Service Representative (Michelin) Group O is seeking a Call Center Customer Service Representative responsible for efficient and courteous responses to customer questions and concerns. As a Call Center Customer Service Representative, you will play a vital role in delivering exceptional customer service experiences to individuals who contact our organization on behalf of our clients for assistance. Acting as the first point of contact, you will manage a variety of inquiries, provide information, resolve issues, and ensure customer satisfaction through effective communication and critical thinking skills. The ideal candidate for this role will possess effective communication skills, problem-solving abilities, and a customer-focused...

Description: We’re seeking someone who is wanting to make make a meaningful difference every day by empowering individuals with disabilities to live independently, achieve their goals, and thrive in their communities. as a Cook Direct Support Professional (DSP) at Challenge Unlimited, Inc/Residential Options in Godfrey, IL.  No experience! No Problem! We provide all the PAID training needed to provide the best care. Individuals with intellectual and developmental disabilities need people in their lives who provide them with assistance and instruction on completing tasks most people take for granted. The people who provide this help and training are called Direct Support Professionals, or DSPs. At Residential Options, our DSPs work in residential settings helping our clients learn new skills, reach life goals, and turn houses into homes. DSP's report to the Director of Residential Options or Qualified Intellectual Disabilities Professional (QIDP).  Position Summary:...

Thank you for considering a career at Ensemble! Ensemble is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country. Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference! O.N.E Purpose: Customer Obsession:  Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations. Embracing New Ideas:  Continuously innovate by embracing emerging technology and fostering a culture of creativity and...

Thank you for considering a career at Ensemble! Ensemble is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country. Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference! O.N.E Purpose: Customer Obsession:  Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations. Embracing New Ideas:  Continuously innovate by embracing emerging technology and fostering a culture of creativity and...

Cavalier Logistics is seeking a full-time Domestic Operations Agent to join our team. We are looking for a highly motivated self-starter who can offer a high standard of accuracy and customer service to fulfill the client shipping needs. The ideal candidate will assist our customers in every aspect of their shipment from pickup to delivery. Responsibilities include, but are not limited to : Represent the company in a professional and ethical manner Impeccable customer service Accommodate clients' freight routing needs Perform cost analysis of services provided by different vendors Schedule pick-up and delivery of cargo Preparing and/or proofreading all associated documents Providing proof of delivery to customers Share on-call duties with other department members Work closely with other departments (export/import) to deliver high level of service to customers Perform other duties that may be assigned Requirements:...

The Sr. Desktop Support Specialist will report to the Desktop Support Manager in the Technology Department. This role is responsible for providing employees located in our corporate office, as well as remote locations, with Level 1 and 2 support for the desktop environment including deployment of desktops and laptops and when applicable physical server/network equipment installation, configuration, application installation, troubleshooting, incident and request handling. Although rare, this position is expected to be responsive after hours to both end user issues and emergency text alerts for critical servers and applications. Duties & Responsibilities: Diagnose, research and troubleshoot computer system issues, including operating systems, hardware and software, networking, VPN, connectivity, anti-virus and other network devices/peripherals, both remotely and on-site Serve as a main point of contact for handling escalated issues and resolving more complex technical...

Description: Title: Customer Care Agent Reports To: Customer Care Manager Summary: This position is responsible for interacting with customers to provide information in response to inquiries about services and handling/resolving complaints. Essential Functions: Train, explain tasks, and assist in the solution of customer problems. Answer incoming phone calls, faxes, emails and respond to customer requests. Identify and assess customer’s needs to achieve satisfaction. Handle complaints and provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution. Go the extra mile to engage customers. Key in new box information for all accounts. Data entry includes making computerized location changes, assigning customers new departments in the computer, and sending computer input to printer for printouts. Responsible for taking paperwork from the “ready to be filed tray” and placing it in each customer’s folder. At the end of each...

About CodeHS CodeHS is a comprehensive platform helping K-12 schools teach computer science. We provide curriculum, professional development, and a full software platform. CodeHS is used by millions of students and thousands of schools and districts around the US and the world.  Mission The mission of CodeHS is to empower all students to meaningfully impact the future.  We believe that in the 21st century, coding is a foundational skill, just like reading and writing. That’s why we say: Read, Write, Code. Coding and computer science are essential skills for students to learn and schools to teach. Professional Development Specialist Job Description CodeHS is looking to hire a Professional Development Specialist to help lead professional development sessions for teachers, help create and maintain professional development content. Responsibilities: Run in-person and virtual professional developments for teachers to train on CodeHS Run PD...

JOB DESCRIPTION Chubb's Global End User Services (EUS) organization is relentlessly focused on driving and improving the end user experience globally thru technology programs, deliveries and innovative solutions. With an extreme focus on the end user and a drive for excellence, the organization owns and oversees activities that support new ways of working to help improve productivity and simplify the technology experience. We are looking for a Site Support Analyst to assist employees, new hires and contractors with technical issues related to their PC's, mobile devices, and peripherals. With us, your role will be broadly focused, with the exposure and opportunity to support hardware and software issues as well as upgrades related to desktop technology, will help develop, implement and enforce policies and procedures related to end user technology and will have excellent customer service skills and a positive attitude. In this role, you will: Troubleshoot and remediate...

Job Description About IntelliSource IntelliSource is a national outsourcing partner specializing in Business Process Outsourcing (BPO), Recruitment Process Outsourcing (RPO), and Total Talent Management. With deep roots in high-volume fulfillment, distribution, and manufacturing operations, IntelliSource delivers end-to-end solutions that drive measurable results - on time and on target. We bring the sophistication of a national firm with the responsiveness of a regional partner. About the Role IntelliSource is seeking an Onsite Technical Coordinator to provide hands-on technology and IT support within a fast-paced onsite operation. This role will serve as a primary point of contact for employees needing assistance with IT equipment, system access, hardware troubleshooting, and general technical support. The ideal candidate is organized, technically capable, customer-service oriented, and comfortable managing both IT assets and day-to-day help desk requests in a...