21 jobs found in Roanoke, VA

Job Title: Guest Services Representative Riverside 1 Description Employment Status: Full time Shift: Day (United States of America) Facility: 1 Riverside Cir - Roanoke CP01 Carilion Medical Center. Requisition Number: R157406 Guest Services Representative Riverside 1 (Open) How You’ll Help Transform Healthcare: Responsible for proactively meeting, greeting, directing and assisting patients and guests. Ensures a seamless flow of operations into facility to promote a safe and secure environment. Assist with patient registration process, vendor check-in, conducts facility tours, and performs Notary acts as well as other business services. Works closely with and directs work of volunteers. Welcomes, greets, and assists patients, visitors, and guests. Manages patient, visitor, and guest access and flow from point of entry to service area to support a positive experience. Uses patient identifiers to effectively route individuals. Serves as liaison between patient...

Thank you for considering a career at Ensemble Health Partners! Ensemble Health Partners is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country. Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference! O.N.E Purpose: Customer Obsession:  Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations. Embracing New Ideas:  Continuously innovate by embracing emerging technology and fostering a...

Job Title: Field Services Lead (CTL) - Roanoke Transport - FT Description Employment Status: Full time Shift: Night (United States of America) Facility: 431 McClanahan St SW - Roanoke CP09 Carilion Medical Center. Requisition Number: R156806 Field Services Lead (CTL) - Roanoke Transport - FT (Open) How You’ll Help Transform Healthcare: The Field Services Lead  has direct supervision of emergency medical service personnel. The Field Services Lead has frequent contact within and outside Carilion Transportation Services, with patients and their families and other medical and local providers. Work environment includes office space as well as field duties, in providing patient care and supervision of staff. High physical demand in lifting and extricating patients. The Field Services Lead participates in budget process. #EMSHeroes All of our driving positions do require that you provide a copy of your current driving record and meet driver eligibility...

Job Title: PATIENT REPRESENTATIVE Description Employment Status: Full time Shift: Night (United States of America) Facility: 1906 Belleview Ave SE - Roanoke CP01 Carilion Medical Center. Requisition Number: R156714 PATIENT REPRESENTATIVE (Open) How You’ll Help Transform Healthcare: Patient Representative serves as a resource for patient and families, utilizing effective communication, courtesy, confidentiality and professionalism with each interaction. Problem solves with patients and families to help diffuse/resolve potential problem situations within the Emergency Department. This position will provide frontline customer service and risk management with patients and families resulting in resolution of complaints or escalation to appropriate personnel. Facilitates a positive Emergency Department and patient experience by serving as a patient liasion, discussing quality of care, and fostering communication between patient and medical personnel. The Patient...

SUMMARY : As a Financial Services Representative, you are stepping into a dynamic role that blends customer interaction and providing financial expertise. The FSR role allows you to be the first point of contact for customers where you'll guide them through their banking needs with a proactive and personalized touch. Whether handling every-day transactions, educating on self-service options, helping with basic banking needs, or routing customers to the appropriate next step, you will be building relationships with customers to improve their financial well-being day in and day out. ESSENTIAL JOB FUNCTIONS : Provides a range of customer services including transaction processing, customer and account servicing, opening new accounts and products, and referring to partners Delivers exceptional customer experience through every customer interaction by proactively engaging customers to build relationships through meaningful conversation, asking relevant questions,...

Job Title: HELP DESK TECHNICIAN II Description Employment Status: Full time Shift: Night (United States of America) Facility: 451 Kimball Ave NE - Roanoke CP07 Carilion Medical Center. Requisition Number: R157555 HELP DESK TECHNICIAN II (Open) How You’ll Help Transform Healthcare: Provides initial employee advanced support for technical inquiries received via phone, email, and messaging applications. Responds to and diagnoses advanced problems through discussion with users, which includes trouble shooting and resolving issue or incident escalation. Quickly identifies client issues and utilizes existing knowledge, tools, and resources to resolve client issues during first contact.  Handles escalated problems, handling time sensitive and high level issues. Troubleshoots software and hardware issues on laptops, desktops, tablets, and/or smartphones.  Resolves support requests with a high degree of customer service. Assists with “how to” questions to educate...

Job Title: Guest Services Representative Emergency Department Description Employment Status: Full time Shift: Day/Evening (United States of America) Facility: 1906 Belleview Ave SE - Roanoke CP01 Carilion Medical Center. Requisition Number: R155733 Guest Services Representative Emergency Department (Open) How You’ll Help Transform Healthcare: 6am - 4:30 pm Responsible for proactively meeting, greeting, directing and assisting patients and guests. Ensures a seamless flow of operations into facility. Assist with patient registration process, vendor check-in, conducts facility tours, and performs Notary acts as well as other business services. Works closely with and manages Volunteers. Manages patient flow from point of entry to service area. Serves as liaison between patient families and staff. Welcomes, greets and assists patients and guests. Uses patient identifiers to effectively route individuals. Directs and checks in patients with Patient...

Job Title: Practice Call Center Operator Description Employment Status: Full time Shift: Day (United States of America) Facility: 2301 Brambleton Ave SW - Roanoke CP07 Carilion Medical Center. Requisition Number: R157277 Practice Call Center Operator (Open) How You’ll Help Transform Healthcare: Days, Shift and Hours may determine on the needs the determined an discussed established during the interviewing process. The Communication Specialist is one of the first points of contact for patients and prospective patients with Carilion Clinic. Working in a call center environment, the Contact Center Specialist serves as a central link of communication between Carilion Clinic, patients, medical staff, and the general public. The Communication Specialist is one of the first points of contact for patients and prospective patients with Carilion Clinic.  Working in a call center environment, the Contact Center Specialist serves as a central link of communication...

Job Title: GUEST SERVICES REPRESENTATIVE Description Employment Status: Full time Shift: Any Day, Any Shift (United States of America) Facility: 1906 Belleview Ave SE - Roanoke CP01 Carilion Medical Center. Requisition Number: R156085 GUEST SERVICES REPRESENTATIVE (Open) How You’ll Help Transform Healthcare: working four 10 hour days a week, with the hours 10:30am-9pm on a rotation schedule and working some weekends in the rotation. Responsible for proactively meeting, greeting, directing and assisting patients and guests. Ensures a seamless flow of operations into facility. Assist with patient registration process, vendor check-in, conducts facility tours, and performs Notary acts as well as other business services. Works closely with and manages Volunteers. Manages patient flow from point of entry to service area. Serves as liaison between patient families and staff. Welcomes, greets and assists patients and guests. Uses patient identifiers to...

Job Title: GUEST SERVICES REPRESENTATIVE TANGLEWOOD Description Employment Status: Full time Shift: Day (United States of America) Facility: 4348 Electric Rd - Roanoke CP01 Carilion Medical Center. Requisition Number: R156126 GUEST SERVICES REPRESENTATIVE TANGLEWOOD (Open) How You’ll Help Transform Healthcare: Responsible for proactively meeting, greeting, directing and assisting patients and guests. Ensures a seamless flow of operations into facility. Assist with patient registration process, vendor check-in, conducts facility tours, and performs Notary acts as well as other business services. Works closely with and manages Volunteers. Manages patient flow from point of entry to service area. Serves as liaison between patient families and staff. Welcomes, greets and assists patients and guests. Uses patient identifiers to effectively route individuals. Directs and checks in patients with Patient Access department using programs Epic, Spark,...

Job Title: Patient Representative - 11am-11pm Monday, Tuesday, Thursday Description Employment Status: Full time Shift: Day/Evening (United States of America) Facility: 1906 Belleview Ave SE - Roanoke CP01 Carilion Medical Center. Requisition Number: R151289 Patient Representative - 11am-11pm Monday, Tuesday, Thursday (Open) How You’ll Help Transform Healthcare: Patient Representative serves as a resource for patient and families, utilizing effective communication, courtesy, confidentiality and professionalism with each interaction. Problem solves with patients and families to help diffuse/resolve potential problem situations within the Emergency Department. This position will provide frontline customer service and risk management with patients and families resulting in resolution of complaints or escalation to appropriate personnel. Facilitates a positive Emergency Department and patient experience by serving as a patient liasion, discussing quality of care, and...

Job Title: PATIENT REPRESENTATIVE - WEEKENDS Description Employment Status: Full time Shift: Weekends Only (United States of America) Facility: 1906 Belleview Ave SE - Roanoke CP01 Carilion Medical Center. Requisition Number: R156015 PATIENT REPRESENTATIVE - WEEKENDS (Open) How You’ll Help Transform Healthcare: Patient Representative serves as a resource for patient and families, utilizing effective communication, courtesy, confidentiality and professionalism with each interaction. Problem solves with patients and families to help diffuse/resolve potential problem situations within the Emergency Department. This position will provide frontline customer service and risk management with patients and families resulting in resolution of complaints or escalation to appropriate personnel. Facilitates a positive Emergency Department and patient experience by serving as a patient liasion, discussing quality of care, and fostering communication between patient and medical...

Job Title: Patient Representative 11am-11pm Friday, Saturday, Sunday Description Employment Status: Full time Shift: Day/Evening (United States of America) Facility: 1906 Belleview Ave SE - Roanoke CP01 Carilion Medical Center. Requisition Number: R154272 Patient Representative 11am-11pm Friday, Saturday, Sunday (Open) How You’ll Help Transform Healthcare: Patient Representative serves as a resource for patient and families, utilizing effective communication, courtesy, confidentiality and professionalism with each interaction. Problem solves with patients and families to help diffuse/resolve potential problem situations within the Emergency Department. This position will provide frontline customer service and risk management with patients and families resulting in resolution of complaints or escalation to appropriate personnel. Facilitates a positive Emergency Department and patient experience by serving as a patient liasion, discussing quality of care, and...

Job Title: GUEST SERVICES REPRESENTATIVE Description Employment Status: Full time Shift: Any Day, Any Shift (United States of America) Facility: 1906 Belleview Ave SE - Roanoke CP01 Carilion Medical Center. Requisition Number: R156094 GUEST SERVICES REPRESENTATIVE (Open) How You’ll Help Transform Healthcare: working (4) 10 hour days a week, with the hours 10:30am-9:00pm on a rotation schedule and working some weekends in the rotation. Responsible for proactively meeting, greeting, directing and assisting patients and guests. Ensures a seamless flow of operations into facility. Assist with patient registration process, vendor check-in, conducts facility tours, and performs Notary acts as well as other business services. Works closely with and manages Volunteers. Manages patient flow from point of entry to service area. Serves as liaison between patient families and staff. Welcomes, greets and assists patients and guests. Uses patient identifiers to...

Job Title: GUEST SERVICES REPRESENTATIVE Description Employment Status: Part time Shift: Any Day, Any Shift (United States of America) Facility: 1906 Belleview Ave SE - Roanoke CP01 Carilion Medical Center. Requisition Number: R156091 GUEST SERVICES REPRESENTATIVE (Open) How You’ll Help Transform Healthcare: Works weekends in the ED. Every Saturday and Sunday with hours from 6am-4:30pm. This person will be fully trained in all aspects of the Guest Service Representative responsibilities and duties Responsible for proactively meeting, greeting, directing and assisting patients and guests. Ensures a seamless flow of operations into facility. Assist with patient registration process, vendor check-in, conducts facility tours, and performs Notary acts as well as other business services. Works closely with and manages Volunteers. Manages patient flow from point of entry to service area. Serves as liaison between patient families and staff. Welcomes, greets...

Job Title: GUEST SERVICES REPRESENTATIVE Description Employment Status: Full time Shift: Any Day, Any Shift (United States of America) Facility: 1906 Belleview Ave SE - Roanoke CP01 Carilion Medical Center. Requisition Number: R155937 GUEST SERVICES REPRESENTATIVE (Open) How You’ll Help Transform Healthcare: working four 10 hour days a week, with the hours 5am-3:30pm on a rotation schedule and working some weekends in the rotation. Responsible for proactively meeting, greeting, directing and assisting patients and guests. Ensures a seamless flow of operations into facility. Assist with patient registration process, vendor check-in, conducts facility tours, and performs Notary acts as well as other business services. Works closely with and manages Volunteers. Manages patient flow from point of entry to service area. Serves as liaison between patient families and staff. Welcomes, greets and assists patients and guests. Uses patient identifiers to...

Job Title: RN - Resource Pool - Transitional Care Unit Support Description Employment Status: Full time Shift: Day/Evening/Night (United States of America) Facility: 1906 Belleview Ave SE - Roanoke CP01 Carilion Medical Center. Requisition Number: R151264 RN - Resource Pool - Transitional Care Unit Support (Open) How You’ll Help Transform Healthcare: This position will support the Transitional Care Unit through the Float Pool. Sign on Bonus Eligible As a registered nurse, you are expected to consistently deliver the best in care and customer service and demonstrate respect, dignity, kindness and empathy in each encounter with our patients, their families, visitors, and with each other. As part of the health care team, RNs assume primary accountability for nursing coordination and provision of individualized care for patients of all ages. The registered nurse also utilizes delegation and critical thinking skills to provide quality service through a team...

Job Title: RN - Float Pool - Transitional Care Unit Support - Part Time Description Employment Status: Part time Shift: Day/Evening/Night (United States of America) Facility: 1906 Belleview Ave SE - Roanoke CP01 Carilion Medical Center. Requisition Number: R151266 RN - Float Pool - Transitional Care Unit Support - Part Time (Open) How You’ll Help Transform Healthcare: This position will support the Transitional Care Unit through the Float Pool. As a registered nurse, you are expected to consistently deliver the best in care and customer service and demonstrate respect, dignity, kindness and empathy in each encounter with our patients, their families, visitors, and with each other. As part of the health care team, RNs assume primary accountability for nursing coordination and provision of individualized care for patients of all ages. The registered nurse also utilizes delegation and critical thinking skills to provide quality service through a team oriented,...

Job Title: GUEST SERVICES REPRESENTATIVE Description Employment Status: Full time Shift: Any Day, Any Shift (United States of America) Facility: 1906 Belleview Ave SE - Roanoke CP01 Carilion Medical Center. Requisition Number: R156092 GUEST SERVICES REPRESENTATIVE (Open) How You’ll Help Transform Healthcare: Works weekends in the ED. Hours will be (4) 10 hour days with some weekends in the rotation and hours of 10:30am - 9pm. This person will be fully trained in all aspects of the Guest Service Representative responsibilities and duties Responsible for proactively meeting, greeting, directing and assisting patients and guests. Ensures a seamless flow of operations into facility. Assist with patient registration process, vendor check-in, conducts facility tours, and performs Notary acts as well as other business services. Works closely with and manages Volunteers. Manages patient flow from point of entry to service area. Serves as liaison between...

Job Title: Guest Services Representative Emergency Department Description Employment Status: Full time Shift: Day/Evening (United States of America) Facility: 1906 Belleview Ave SE - Roanoke CP01 Carilion Medical Center. Requisition Number: R155852 Guest Services Representative Emergency Department (Open) How You’ll Help Transform Healthcare: (4) 10-hour days a week with the hours 6am - 4:30pm and some weekends. The schedule will be rotating with the same hours and different days each week Responsible for proactively meeting, greeting, directing and assisting patients and guests. Ensures a seamless flow of operations into facility. Assist with patient registration process, vendor check-in, conducts facility tours, and performs Notary acts as well as other business services. Works closely with and manages Volunteers. Manages patient flow from point of entry to service area. Serves as liaison between patient families and staff. Welcomes, greets and...