TAKKT FoodServices, LLC
Indianapolis, IN, USA
Customer Service Representative Location: Indianapolis, Indiana | Harrison, Ohio Requisition ID: JR100526 Job Type: Part time Description: We have an opportunity available for a Customer Service Representative to work within our Customer Service Team. The Customer Service Representative will be responsible for managing customer experience activities within a multi-channel contact center environment while achieving defined standards of excellence. What you will do: Answer inbound calls from various toll-free lines, striving for First Contact Resolution (FCR) when possible. Be a subject matter expert in equipment to assist in quoting or selling the large equipment category for all brands. Enter orders and quotes into the appropriate order entry system (.Net system specific to Company code). Create new account setups, including multiple site-level accounts associated with primary customer accounts. Cross-reference customer lists...