TransCore, LP
Auburn, AL, USA
TransCore (TRN), a subsidiary of ST Engineering, is seeking full-time Customer Service Representatives to join our teams in Auburn, Ludlow, Lee, Natick, East Boston, and Saugus, Massachusetts. Job Summary: Under the direction of the Customer Service Center Supervisors, the Customer Service Representative (CSR) is the primary customer service interface for the E-ZPass MA & PAY BY PLATE MA Program. Pay Range: $16.50 - 20/hr. based on qualifications and experience. Essential Duties and Responsibilities include the following. Other duties may be assigned. Responsible for all types of customer account maintenance. Determines the accuracy of account information. Ensures all required information is provided for security, processes payments, and adjustments. Assists customers in understanding the E-ZPass MA & PAY BY PLATE program. Ensures E-ZPass MA & PAY BY PLATE customer service requirements are protected and accounted for in accordance with...