9 remote jobs found

Location: Austin, Texas, United States of America | Madison, Wisconsin, United States of America Requisition ID: R33892 Position_Type: Full time Job Description You will collaborate with your portfolio of customers to manage a backlog of work for optimizing, maintaining, and growing their use of Zendesk products, consulting on best practice strategies, and offering hands-on assistance. You will respond to reactive requests and offer proactive recommendations, ensuring your customers realize ongoing value from their service subscription and see the Managed Services team as an extension of their own. Responsibilities: Manage a portfolio of Managed Services customers, demonstrating ongoing value to minimize churn and contraction across your book of business Manage a backlog of work for your customer portfolio, scoping and prioritizing tasks within the hours available Maintain product expertise across the Zendesk product line Guide and educate your...

Principal Consultant - Cloud (Florida) US-FL-Boston Job ID: 2026-7213 Type: Regular Full-Time # of Openings: 1 Category: SLSENG Remote - Florida Company Overview NWN is the leading AI-powered technology solutions provider for North America's most innovative public and private organizations. For more than 30 years, NWN has helped over 5,000 CIOs deliver technology modernization programs with its Intelligent Workplace, Customer Experience (CX), Managed Devices, Cybersecurity and Public Safety, Connectivity, and Intelligent Cloud solutions. The company's proprietary Experience Management Platform ensures seamless service delivery, real-time observability and improved efficiency for its clients' most demanding technology needs. NWN is a high-performance, high-integrity team of 1,000+ experts committed to a customer-obsessed culture, earning a 75 Customer Net Promoter Score. The company has been recognized with hundreds of industry awards and is proud to be a 'Best Place...

Principal Consultant - Cloud (North) US-MA-Boston Job ID: 2026-7212 Type: Regular Full-Time # of Openings: 1 Category: SLSENG Remote - Boston Area Responsibilities The Principal Consultant – Cloud role is a senior subject matter expert with a combination of business outcome mapping and deep Cloud and Hybrid Cloud expertise, responsible for positioning, architecting, and evangelizing cloud-first and hybrid multioffering solutions that deliver measurable business outcomes for customers. This role leads clients through cloud transformation strategies aligned to business objectives, operational maturity, and long-term modernization roadmaps. Take a leadership role in strategic account planning and execution that enables cloud and hybrid modernization, driving multioffering adoption with emphasis on Cloud, EMP, and Managed Services. Foster effective relationships throughout the client environment, from Executive teams through IT and independent Business Units...

Principal Consultant - CX (Sacramento) US-CA-Sacramento Job ID: 2026-7215 Type: Regular Full-Time # of Openings: 1 Category: SLSENG Remote - Sacramento Company Overview NWN is the leading AI-powered technology solutions provider for North America's most innovative public and private organizations. For more than 30 years, NWN has helped over 5,000 CIOs deliver technology modernization programs with its Intelligent Workplace, Customer Experience (CX), Managed Devices, Cybersecurity and Public Safety, Connectivity, and Intelligent Cloud solutions. The company's proprietary Experience Management Platform ensures seamless service delivery, real-time observability and improved efficiency for its clients' most demanding technology needs. NWN is a high-performance, high-integrity team of 1,000+ experts committed to a customer-obsessed culture, earning a 75 Customer Net Promoter Score. The company has been recognized with hundreds of industry awards and is proud to be a...

Principal Consultant - Cloud (Sacramento) US-CA-Sacramento Job ID: 2026-7214 Type: Regular Full-Time # of Openings: 1 Category: SLSENG Remote - Sacramento Company Overview NWN is the leading AI-powered technology solutions provider for North America's most innovative public and private organizations. For more than 30 years, NWN has helped over 5,000 CIOs deliver technology modernization programs with its Intelligent Workplace, Customer Experience (CX), Managed Devices, Cybersecurity and Public Safety, Connectivity, and Intelligent Cloud solutions. The company's proprietary Experience Management Platform ensures seamless service delivery, real-time observability and improved efficiency for its clients' most demanding technology needs. NWN is a high-performance, high-integrity team of 1,000+ experts committed to a customer-obsessed culture, earning a 75 Customer Net Promoter Score. The company has been recognized with hundreds of industry awards and is proud to be a...

Principal Consultant - MS (N/S Carolina) US-MA-Boston Job ID: 2026-7219 Type: Regular Full-Time # of Openings: 1 Category: SLSENG Remote - GA & Carolinas Responsibilities The Principal Consultant role is a balanced subject matter expert in positioning and architecting multi-offering solutions and articulating the positive business outcomes those solutions provide for our customers. Take leadership role in strategic account planning and execution that allows for multi-offering penetration, with focus on EMP and Managed Services Foster effective relationships throughout the client environment, from Executive teams through IT and independent Business Units Influence and drive business and IT alignment within client organizations Lead strategic customer envisioning workshops and related assessments Operate as pseudo vCIO and/or vCTO for strategic customers Develop trusted advisor status and become strategic leader among client’s other partners and...

Principal Consultant - MS (St. Louis) US-MO-St. Louis Job ID: 2026-7220 Type: Regular Full-Time # of Openings: 1 Category: SLSENG Remote- St. Louis, MO Company Overview NWN is the leading AI-powered technology solutions provider for North America's most innovative public and private organizations. For more than 30 years, NWN has helped over 5,000 CIOs deliver technology modernization programs with its Intelligent Workplace, Customer Experience (CX), Managed Devices, Cybersecurity and Public Safety, Connectivity, and Intelligent Cloud solutions. The company's proprietary Experience Management Platform ensures seamless service delivery, real-time observability and improved efficiency for its clients' most demanding technology needs. NWN is a high-performance, high-integrity team of 1,000+ experts committed to a customer-obsessed culture, earning a 75 Customer Net Promoter Score. The company has been recognized with hundreds of industry awards and is proud to be a...

BRG is an Equal Employment Opportunity/Affirmative Action Employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Position Title: Managing Consultant - Margin & Operational Improvement (Revenue Cycle) Location: Remote - USA Position Type: Full time Requisition ID: JR100660 Description: We do Consulting Differently The Integrated Health Solutions (IHS) practice at Berkeley Research Group (BRG) provides end-to-end advisory support to healthcare providers, payers, investors, and other stakeholders navigating complex strategic, operational, financial, and clinical challenges. Led by seasoned healthcare executives, operators, and clinicians, IHS partners with organizations to drive sustainable performance improvement and long-term growth through strategic growth design, operating model...

BRG is an Equal Employment Opportunity/Affirmative Action Employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Position Title: Managing Consultant - Healthcare Payer & Provider Enterprise Strategy Location: Remote - USA Position Type: Full time Requisition ID: JR100620 Description: We do Consulting Differently The Managing Consultant, Healthcare Payer & Provider Enterprise Strategy , is responsible for leading multi-workstream client engagements, overseeing project teams, managing client relationships, and shaping strategic insights and recommendations. This leader plays a central role in defining the structure of engagements, ensuring analytic rigor, and delivering high-impact results to senior client stakeholders. The ideal candidate brings a...