Mesa Energy Systems, Inc.
Las Vegas, NV
About Us:
We are a full-service HVAC, building automation, chiller, and retrofit contractor with a reputation for combining high-quality consulting services with customized energy solutions. Our integrated, single-source solutions include turnkey in-house capabilities with design assistance, as well as engineering applications and automated control systems.
Job Summary:
This person will be responsible for dispatching technicians and acting as a resource for customers and other departmental managers on all types of projects as needed.
Essential Duties & Responsibilities:
• Customer Service / Taking service calls from customers via telephone and e-mail. • Managing service calls from receipt to billing. • Check "incomplete" calls and update status in internal work order notes. Notify managers of any situations that require follow-up. • Accurate review of all previous day field visits before billing to ensure proper language and spelling. • Continuously manage the dispatch...