Popular Bank
Position Title: Business Analyst Date: Apr 1, 2026 Location: San Juan-Cupey, PR Company: Popular Bank Full Time Job Opportunity Location Hybrid / Cupey Center / Puerto Rico General Description The Business Analyst is responsible for analyzing, designing, and documenting collections processes while identifying opportunities to improve efficiency, reduce risk, and enhance data-driven decision-making. The role includes collaborating on the development of analytical and statistical models to predict customer behavior, optimize collection strategies, and strengthen risk management. This position requires strong problem-solving skills and the ability to transform complex data into clear, actionable insights. Essential Duties and Responsibilities Process Analysis & Improvement Identify business requirements and support functional and process design, including scenario testing and workflow mapping. Evaluate collections workflows,...