3 customer success manager jobs found

Position Title: Senior Compliance Officer Date: Dec 17, 2025 Location: San Juan, PR Company: Popular Bank General Description This position requires strategic leadership in the deployment, maintenance, and development of the Regulatory & Financial Compliance Training Program across all Popular companies. The Senior Compliance Officer will independently manage compliance training initiatives, lead the design and implementation of First Line Training Programs, and mentor interns. The role includes oversight of internal audits and regulatory examinations, ensuring timely escalation and resolution of concerns to mitigate regulatory risks. This position demands a high level of autonomy, strategic thinking, and influence across departments. Essential Duties and Responsibilities • Independently lead the development, deployment, and oversight of the yearly Regulatory & Financial Compliance Training Program, including strategic planning and cross-functional...

Position Title: Senior Compliance Officer Date: Dec 16, 2025 Location: San Juan, PR Company: Popular Bank General Description We are seeking a highly motivated and experienced Senior Compliance Officer to support our Community Reinvestment Act (CRA) Programs at both Banco Popular de Puerto Rico and Popular Bank. The CRA Program Senior Compliance Officer plays a critical role in ensuring both banks’ compliance with the CRA and related regulatory requirements. This position supports the development, implementation, and monitoring of annual CRA goals and self-assessments, collaborates with internal stakeholders, and prepares documentation for regulatory examinations. The ideal candidate will have strong analytical skills, regulatory knowledge, and experience in community development or financial services Essential Duties and Responsibilities Program Support & Coordination: • Assist in the implementation and maintenance of the CRA programs, including the...

Position Title: Business Analyst Date: Dec 15, 2025 Location: San Juan, PR Company: Popular Bank Full Time Job Opportunity Location Hybrid / Señorial Center / San Juan, PR General Description Responsible for reviewing and maintaining operational statistics and relevant data to proactively identify trendsand monitor capacity levels in the Fraud Prevention Division . Develop business intelligence tools and dashboards to supportstrategies, productivity, reengineering, and initiatives focused on process improvement to ensure compliancewith regulatory deadlines in key processes. Lead or support as necessary strategic initiatives in compliance withbusiness requirements ensuring implementation of sustainable solutions. Essential Duties and Responsibilities Perform periodic validation exercises to ensure data and operational process integrity. Alert of changes in trends, behavior, or productivity levels. Provide solutions and drive the implementation...