Orkin, LLC
Lee's Summit, MO, USA
The Routing and Scheduling Specialist plays a key role in supporting daily branch operations and ensuring efficient scheduling and routing of service appointments. This position works closely with the Branch Manager and field professionals to optimize service delivery, resolve scheduling conflicts, and maintain accurate records in company systems.
Responsibilities
Monitor and optimize daily and weekly service routes to ensure efficient scheduling for Orkin Pros.
Assist the Branch Manager with administrative and backend office functions as needed.
Respond to emails and inquiries related to scheduling, routing conflicts, and customer concerns.
Reschedule missed service appointments and re-inspections promptly.
Schedule callbacks and follow-ups for retreat services.
Submit payables accurately into company systems.
Manage incoming mail and ensure appropriate distribution.
Handle cash deposits...
