Lake Charles Memorial Hospital
Lake Charles, LA
DESCRIPTION OF POSITION:
The Front Office Supervisor is responsible for oversight of day-to-day operations of the front office staff. This role also performs administrative duties including, but not limited to: referrals, maintain provider schedules, prior authorizations for procedures/tests/medications, schedule outside procedures/testing, and performs related processing duties for all patients being served by respective clinic. Duties are performed in the EMR system as appropriate. The Front Office Supervisor is trained in performing a wide range of skilled administrative and clerical duties.
SUPERVISION: Reports directly to Practice Manager
RESPONSIBILITIES AND DUTIES:
Maintains positive working relationships with staff, physicians, and APPs to achieve patient, staff and provider satisfaction and continuous group performance improvement.
Supervises front office staff. Is cross-trained in check-in and check-out for all functions.
Communicates...