County of Riverside
Riverside, CA, USA
The Department of Veterans' Services is seeking a Veterans' Services Assistant (VSA) for its Riverside office. The selected candidate will support veterans, their dependents, and survivors in accessing benefits from federal, state, and local agencies. They will perform complex clerical tasks, ensure compliance with policies and procedures, review reports, maintain case files, and improve office operations. The role involves assisting Veterans Services Representatives by processing forms, drafting correspondence, organizing records, and supporting claims preparation. They will gather supporting documentation, explain benefit programs, and coordinate office procedures. Additionally, they will refer individuals to appropriate social service organizations, assist in planning events, and participate in departmental meetings. The department seeks candidates with experience in veterans' services and benefits, proficiency in interviewing individuals to collect personal or medical...