73 customer service supervisor jobs found

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Job Summary: Provides administrative support for the department. Involves extensive interaction with diverse populations including the public, visitors, patients and families, and providers. Job Description: The following statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities and skills required of this position.   Primary Responsibilities:     Answers and screens telephone calls. Takes accurate messages or directs call to appropriate person . Greets and directs patients/families, visitors and staff. Responds to requests in a timely manner and provides clear and accurate information within scope of knowledge and authority.       Types and prepares...

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Position Function: Reporting to the Director of operations, this role provides day to day supervision of administrative staff within the Center for Specialty Care. This role provides oversight of time and attendance in addition to payroll submission. This role provides coordination of the front desk functions of the Center for Specialty Care to include management of provider schedules, communication board, daily huddles, co-payment reconciliation, referrals, authorizations, and reconciliation of missing documentation reports. The Practice Supervisor collaborates with affiliate off-site locations to ensure that processes are streamlined and consistent. In conjunction with the Practice Operations Manager, this role serves as a primary point of contact for patients and visitors in an outpatient center and provides excellent customer service through clear...

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. This position supports the Beverly Emergency Department in Patient Access Services. 2 week schedule as follows: Mon/Tue/Wed 8am - 4:30p, Sat 7-3:30p Sun 7am-3:30p, Tue/Wed 8-4:30p, Fri 6a-3p some on call also required Job Description: Essential Duties & Responsibilities including but not limited to: Registration: 1. Registers patients presenting for visits. Explains the registration process to patients and responds to patient questions. 2. Processes patient co-payments, co-insurance, deductibles, and balances due. Safeguards cash, checks and receipts and reconciles cash drawer at the end of each business day. Assists patients with Kiosk check-in as needed. 3. Completes the Medicare Secondary Payer Questionnaire for each patient and adjusts patient coverage based on results. 4. Instructs patients and obtains signatures on consent forms,...

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. “The Philanthropy Coordinator provides administrative and logistical support to the Vice President, Philanthropy Enterprise Initiatives and Administration and Operations by managing calendar scheduling, meetings, and routine operational tasks. This role ensures efficient day-to-day support and organization for the VP, helping maintain workflow and coordination across enterprise philanthropy activities.” Job Description: Primary Responsibilities:  1.    Handles all scheduling and work with meeting space, food services, sometimes with large numbers of participants. Prepares meeting materials. Reserves meeting locations and equipment. Prepares meeting agenda and other materials. Prepares travel arrangements as needed. Records and distributes meeting notes. (essential) 2.    Answers telephone, takes accurate messages or directs call to appropriate person....

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Under the direction of the Switchboard supervisor, the switchboard operator answers, evaluates and facilitates incoming calls to the Beverly and Addison Gilbert Hospitals, Lahey Outpatient Center in Danvers and associated medical offices. The switchboard operator is responsible for answering the hospital emergency code phone and following written procedure including sending page messages to the code team, documenting specific patient and required information into the hospital code record and utilizing the two way radio communication system to keep the hospital security team up to date with emergency situations. The switchboard operator monitors safety/security alarms for inpatient and the emergency departments, operating room gases and fire alarm system for Addison Gilbert Hospital. The switchboard operator partners with the medical staff to assist in the...

JOB SUMMARY Performs receptionist duties for a clinic, physician's office, or similar medical facility. Job Duties: Greets and registers patients or other visitors, informs staff of patients' arrival, and directs patients to appropriate department or examination room. Gathers and updates patient contact or other personal information. Collects and inputs patient insurance information and verifies active coverage or eligibility. Collects co-pays or other fees due to the facility. Answers and transfers phone calls, schedules appointments, arranges for referrals, or relays messages. May perform occasional clerical duties, such as data entry, filing, or photocopying; clerical duties may require experience with medical records or electronic health record systems. Experience and Education: Performs work under direct supervision. Handles basic issues and problems and refers more complex issues to higher-level staff. Possesses beginning to working knowledge of...

ABOUT CAMPBELL COUNTY HEALTH Campbell County Health (CCH) is more than just a hospital—we are a comprehensive healthcare system serving northeast Wyoming. Our organization includes Campbell County Memorial Hospital, a 90-bed acute care community hospital in Gillette; Campbell County Medical Group, featuring nearly 20 specialty and primary care clinics—including locations in Wright and Hulett; and The Legacy Living & Rehabilitation Center, a long-term care facility.  To be responsive to our employee’s needs we offer: Generous PTO accrual (increases with tenure) Paid sick leave days Medical/Dental/Vision Health Savings Account, Flexible Spending Account, Dependent Care Savings Account 403(b) with employer match Early Childhood Center , discounted on-site childcare And more!   Click here  to learn more about our full benefits package JOB SUMMARY The Department Secretary is the key person in establishing a first impression and conveying the CCH...

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Job Summary: Provides basic clerical and administrative support for a department. Interacts with diverse populations including the public, visitors, patients, medical staff practitioners and medical center staff. The standard hours will be Tuesday, Wednesday and Thursday 7a – 2p, but there is some flexibility. Job Description: Essential Responsibilities: Answers telephones and/or greets visitors/patients. Takes accurate messages or routes call to appropriate person. Provides routine services and assistance as necessary. Collects, compiles and disseminates information and/or data according to guidelines and established procedures. Compiles and distributes routine reports following established procedures. Performs routine clerical duties, such as opening and sorting mail, delivering and retrieving patient records, photocopying materials and...

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. This position supports the Emergency Department Registration and insurance verification team. The postion requires staff members work every other weekend and every other holiday with the following 2 week schedule: Sun 6:30a-3p, Tue 7:00a-3:30p, Th 6:30a-3p Mon/Tue 7:00-3:30pm, Th 6:30am-3pm, Sat 6:30a-3pm. This position includes an on-call rotation approximately once every 10 weeks. On-call coverage may be required from Friday through Sunday or Sunday through Monday, and will occur outside of your regularly scheduled weekend shift. Job Description: Essential Duties & Responsibilities including but not limited to: Registration: 1. Registers patients presenting for visits. Explains the registration process to patients and responds to patient questions. 2. Processes patient co-payments, co-insurance, deductibles, and balances due. Safeguards cash,...

The Position This position is the main resource for scheduling CSRs using the IEX software. Responsibilities Determining staffing levels based on call volume and available resources. Coordinate and adjust employee requests/needs with our business needs. In addition, to be capable of providing support as needed for special projects and analysis of IEX data. Maintain an accurate CSR schedule and conformance database using IEX Software. Maintain database of employee schedules and phone adherence. Document through IEX and special reporting all non-conformance issues. Make decisions regarding all CSR scheduling, both on a standard scheduling level and on a day-to-day basis. Provide administrative assistance to Manager as needed to address daily needs of department. Provide administrative assistance to Manager as needed for special projects. Determine best method(s) to resolve problems to ensure customer satisfaction and adhere to company...

Primary Responsibility : Perform various clerical duties requiring knowledge of office systems and procedures. These duties will be assigned in accordance with the office procedures of individual establishments and may include a combination of answering telephones, bookkeeping, typing or word processing, office machine operation, and filing. What You'll Do : • Answer telephones, direct calls, and take messages. • Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address concerns. • Compile, copy, sort, and file records of office activities, business transactions, and other activities. • Complete and mail bills, contracts, policies, invoices, or checks. • Manage calendars, and arrange appointments. • Compute, record, and proofread data and other information, such as records or reports. • Count, weight, measure, or organize materials. • Deliver messages and run errands. • Inventory and order...

Primary Responsibility : Perform various clerical duties requiring knowledge of office systems and procedures. These duties will be assigned in accordance with the office procedures of individual establishments and may include a combination of answering telephones, bookkeeping, typing or word processing, office machine operation, and filing. What You'll Do : • Answer telephones, direct calls, and take messages. • Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address concerns. • Compile, copy, sort, and file records of office activities, business transactions, and other activities. • Complete and mail bills, contracts, policies, invoices, or checks. • Manage calendars, and arrange appointments. • Compute, record, and proofread data and other information, such as records or reports. • Count, weight, measure, or organize materials. • Deliver messages and run errands. • Inventory and order...

General Purpose The primary purpose of your job position is to assist the Social Services Director in their day-to-day recording and charting of medical or administrative information in accordance with current federal, state, and local standards, guidelines, and regulations that govern medical records, and as may be required by the Director of Nursing Services, to ensure that our medical records are maintained in an informative and descriptive manner. Essential Duties • Record medical and administrative information in accordance with our established charting and documentation policies and procedures • Fill out resident charge slips and submit to the Business Office. • Answer telephone, page calls, deliver messages to residents, etc., as necessary. • Maintain a current listing of emergency phone numbers for your assigned unit. • Maintain and forward daily tardy and absentee reports to the Business Office • Record appropriate resident identification data on designated...

Wagner Equipment Co. offers challenging career opportunities, extensive training and employee development along with an opportunity to grow your career and thrive under Wagner’s reputation for excellence. We offer excellent benefits and supply you with the tools you need to maximize your potential and grow within Wagner. Benefits include: Paid Time Off (PTO) Plan - Up to 96 hours  of PTO in your first year + 8 company paid holidays Medical, dental, and vision insurance Life and AD&D InsuranceLife and AD&D Insurance Retirement Plans - Life and AD&D InsuranceRetirement Plans - 401K  and Roth 401K , eligible employees can receive a company contribution up to 7% Tuition Reimbursement  Employee Assistance Program (EAP) CEFCU - Employees have access to services include payroll deductions savings, accounts, loans, VISA card, and more. Additional Benefits include: Supplemental life Insurance, Critical Illness + Accidental Insurance, ID WatchDog...

Primary Responsibility : Perform various clerical duties requiring knowledge of office systems and procedures. These duties will be assigned in accordance with the office procedures of individual establishments and may include a combination of answering telephones, bookkeeping, typing or word processing, office machine operation, and filing. What You'll Do : • Answer telephones, direct calls, and take messages. • Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address concerns. • Compile, copy, sort, and file records of office activities, business transactions, and other activities. • Complete and mail bills, contracts, policies, invoices, or checks. • Manage calendars, and arrange appointments. • Compute, record, and proofread data and other information, such as records or reports. • Count, weight, measure, or organize materials. • Deliver messages and run errands. • Inventory and order...

Lehigh University Lehigh University is an affirmative action/equal opportunity employer and does not discriminate on the basis of age, color, disability, gender, gender identity, genetic information, marital status, national or ethnic origin, race, religion, sexual orientation, or veteran status. Lehigh University provides comprehensive benefits including partner benefits. At Lehigh University, the Office of the Registrar is where academic records, enrollment, and student milestones come together. As the Coordinator for the Registrar's Office, you'll be the first person students, faculty, and staff encounter — and that first impression matters. In this full-time role, you'll serve as the primary tier I support contact for the Office of the Registrar, keeping daily operations running smoothly and ensuring every inquiry is handled with accuracy and care. Position Number: S78520 This position is a Grade: 7 - 37.5 with an approximate salary range of $37,190-$44,640 and is...

Sleep Management, LLC dba Viemed Collections Receivable Clerk Job Category: Sleep Management, LLC Requisition Number: COLLE003365 Full-Time Duties: Open/Sort mail, scan/forward to the appropriate person Log checks & Scan remits Log Zero pay remits in Sharepoint Print & mail claims for Collector II's and Health Information Specialist Establishes and maintains effective communication and good working relationships with co-workers. Performs other clerical tasks as needed, such as answering phones, faxing, and emailing. Completes other duties as assigned. Communicates appropriately and clearly to Manager/Supervisor and other superiors. Reports all concerns or issues directly to Collections Manager and Supervisor. Requirements: Learns and maintains knowledge of current patient database and billing system. Utilizes initiative High School Diploma or GED Experience: Medical or general office experience preferred Skills: Superior...

Wagner Equipment Co. offers challenging career opportunities, extensive training and employee development along with an opportunity to grow your career and thrive under Wagner’s reputation for excellence. We offer excellent benefits and supply you with the tools you need to maximize your potential and grow within Wagner. Benefits include: Paid Time Off (PTO) Plan - Up to 96 hours  of PTO in your first year + 8 company paid holidays Medical, dental, and vision insurance Life and AD&D InsuranceLife and AD&D Insurance Retirement Plans - Life and AD&D InsuranceRetirement Plans - 401K  and Roth 401K , eligible employees can receive a company contribution up to 7% Tuition Reimbursement  Employee Assistance Program (EAP) CEFCU - Employees have access to services include payroll deductions savings, accounts, loans, VISA card, and more. Additional Benefits include: Supplemental life Insurance, Critical Illness + Accidental Insurance, ID WatchDog...

**Part Time** 🌟 Join Our Team as a Receptionist! 🌟 Union Post Acute is a long-term care and rehabilitation community with an excellent reputation located in Union, South Carolina , just a short distance from Spartanburg! 🚗 We offer a warm, home-like environment for all residents, whether they reside in our assisted living or skilled nursing community. If you're looking for a workplace that is friendly, professional, and supportive , and you're ready to experience the benefits of a close-knit team and the small-town difference , we'd love to meet you! 🏡❤️ Do you love helping people, staying organized, and being the friendly face everyone remembers? 😊 We're looking for an upbeat, compassionate, and dependable Receptionist to join our nursing home family! This position is perfect for someone who enjoys working with seniors, families, and a supportive team in a warm and welcoming environment. 💙 ✨ What We Offer: 💵 $15/hour 📚 Growth & development opportunities 🤝...

Primary Responsibility : Supervise employees and coordinate the day to day activities of a department or small facility. In addition, the Office Supervisor will respond to escalated inquiries, processing orders and complaints. What You'll Do : • Implement corporate and departmental policies, procedures, and service standards in conjunction with management. • Monitor inventory levels and requisition or purchase supplies as needed. • Prepare and issue work schedules, deadlines, and duty assignments for office or administrative staff. • Resolve customer complaints and answer customers' questions regarding policies and procedures. • Review records and reports pertaining to activities such as production, payroll, and shipping to verify details, monitor work activities, and evaluate performance. • Supervise the work of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems. •...