4 customer service representative jobs found

JOB TITLE:  Program Support Specialist/Facilitator   DIVISION:  Adult Services   DEPARTMENT:  SEMCA   Wayne AJC   (PATH) LOCATION:  Wayne American Job Center (35731 W Michigan Ave, Wayne, MI 48184) REPORTS TO:  PATH Program Manager FLSA STATUS:  Non-Exempt/Hourly CLASSIFICATION:  Full-Time Regular APPROVED DATE:  9/8/2025 JOB SUMMARY:  Provides support to career coach, facilitates workshops, conducts intake/enrollment of new program participants, coordinates supportive services process and performs placement follow-up duties for the PATH Program.     ESSENTIAL DUTIES & RESPONSIBILITIES: Completes the initial enrollment process and refers/schedules applicants for case management services; determines preliminary eligibility of individual to participate in SERCO programs and refers ineligible candidates to other agencies as appropriate. Processes all supportive service payments including receiving and tracking attendance, completing and submitting...

Billing Representative The billing rep provides office support to providers, the director, and the manager. Acts as receptionist for the Hospitalist office. The Billing Representative is a multi-tasking position that consists of all front-end functions including customer service, telephone management, daily census reports and work list for assurance of appropriate charging, registration, time of service account management, charge entry, and appropriate end-of-day closure procedures. A high school degree or its equivalent is required. At least 2 years of relevant front-desk and customer related experience in a healthcare facility or 3 years in a front-end customer service position is preferred. Prior experience and demonstrated competence with patient or customer information systems is also preferred. PIbb56ed447468-37641-31477212

Temp Administrative Assistant 9-months, Full-Time position TEMA 10 - Starting Hourly Rate: $19.52 Role Summary: To provide general office support and assistance to Service Area management and coordinate front office/Service Area customer service. Coordinating the customer service aspect of the Service Area and/or front office. Developing customer relationships by listening and understanding the customer (both internal and external), anticipating and providing solutions to customer needs, and giving high priority to customer inquiries and satisfaction. Performing administrative duties to assist Service Area management such as scheduling meetings, facilities and service events, composing and distributing correspondence and preparing a variety of documents. Providing general front office support including answering telephones, preparing and receiving correspondence, distributing correspondence in a timely manner,...

Certified Medical Assistant/Medical Scribe JOB SUMMARY Under the direct oversight and presence of the Provider (Physician and/or Licensed Independent Provider), the Certified Assistant/Medical Scribe provides annotation, under their own login profile, into the Electronic Health Record (EHR) of any dictated, written, or verbally communicated information for the treatment of patients following all local, state and federal regulations/ guidelines for documentation. The Certified Medical Assistant/Medical Scribe will be responsible for clearly recording each patient’s symptoms, history, physical exam and documenting the diagnosis. Work with the provider to provide patient care by performing tasks under the supervision of the physician. Strives for superior performance by consistently providing a product or service to leadership and staff that is recognized as ultimately contributing to the patient and family experience. Recognizes and demonstrates understanding of patient...