University of South Florida
Tampa, FL, USA
This position typically reports to an Office Manager or other administrative manager in the department, center, clinic, school or college. A Client Services Assistant may work in a variety of locations, such as a student health center, counseling center, speech or audiology clinic, medical or psychiatric clinic, health education department, or other health care provider. The work performed by the Client Services Assistant is distinguished from a Receptionist by the intake functions it performs, which goes beyond that of assisting and directing customers as they arrive. This position initiates and maintains the information collection, insurance billing, and scheduling processes that will continue for some time. This position is non-exempt; the wide range of support duties performed are comparable in level to those of the Staff Assistant. This position adheres to confidentiality and HIPAA guidelines. This position serves a vital link in the communication chain between the...