OU Health
Oklahoma City, OK
Position Title: Billing Office Specialist - Breast Health Network - Edmond Department: BHN-Southwest Job Description: General Description: The Billing Office Specialist will be responsible for verifying insurance coverage and obtaining authorizations and pre-certifications for all scheduled appointments for new and established patients, while ensuring patient satisfaction and quality. Essential Responsibilities: Provide customer service by answering incoming calls related to inquiries, and providing resolution based on established procedures. This includes, but is not limited to, inquiries from providers and patients regarding billing, eligibility, enrollment, provider network, program benefits, appeals and grievances. Calls may be triaged according to established procedures. Must maintain accurate, detailed, and well documented logs of each call. Generate insurance verification and precertification reports as requested. Contact insurance...