Del Monte Hotel Management LLC
Providence, RI
Job Responsibilities
As a Night Auditor/Overnight Front Desk Clerk , you will be responsible for performing a variety of guest service activities while providing the highest level of service possible.
Your specific duties in this role will include:
Greet, register, and assign rooms to guests.
Answer telephone.
Post charges (i.e. room, food, telephone), compute bill, collect payment, and make change for guests.
Make and confirm reservations.
Monitor room availability.
Block rooms.
Program wake-up calls.
Handle guest mail and messages.
Open and close shifts making cash drops as necessary.
Maintain market stock and coffee area as needed.
Finalize transactions completed during the day and process credit card transactions.
Prepare and print folios for departing guests.
Create, print, file and transmit required reports.
Compile daily sales...