Methodist Healthcare Ministries
San Antonio, TX, USA
Position Summary The Receptionist Scheduler is responsible for providing excellent customer service to patients while performing administrative and clerical tasks to support clinic operations. This role includes managing patient check-ins, scheduling, payment collection, maintaining records, and ensuring effective communication between patients and clinical staff. The position requires proficiency in medical and dental office procedures, technology systems, and strong interpersonal skills to enhance the patient experience. Scope and Impact Supports front desk and administrative functions that directly impact clinic efficiency and patient satisfaction. Ensures timely and accurate service to maintain clinic workflow. Decision-Making Authority Uses discretion to manage scheduling priorities, resolve documentation issues, and escalate concerns when necessary. Interactions / Working Relationships Engages daily with patients, clinical providers, administrative staff, and...