Americold Logistics, LLC.
Syracuse, NY
Primary Responsibility : Supervise employees and coordinate the day to day activities of a department or small facility. In addition, the Office Supervisor will respond to escalated inquiries, processing orders and complaints. What You'll Do : • Implement corporate and departmental policies, procedures, and service standards in conjunction with management. • Monitor inventory levels and requisition or purchase supplies as needed. • Prepare and issue work schedules, deadlines, and duty assignments for office or administrative staff. • Resolve customer complaints and answer customers' questions regarding policies and procedures. • Review records and reports pertaining to activities such as production, payroll, and shipping to verify details, monitor work activities, and evaluate performance. • Supervise the work of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems. •...
