Job Description
Medical Education Operation Specialist
Are you looking for a rewarding career with top-notch benefits? We are looking for a qualified Manager like you to join our Texas Health family.
Position Highlights
- Work location: Texas Health Resources
- Core Work hours: Monday – Friday; 8:00a-5:00p; Remote Opportunity with some on site required
Position Summary
The Medical Education Operation Specialist provides system-level oversight of financial, operational, and administrative activities supporting Medical Education (ME) to include the Department of Continuing Education, Department of Graduate Medical Education, THR Medical Library, and THR Audio/Visual Services, and other departments as may be assigned to the THR Chief Academic Officer. This role ensures accurate and timely management of resident and faculty reimbursements, teaching payments, contracts, affiliation agreements, invoicing, cost reporting, and analytics across multiple training sites. The position exercises considerable autonomy and represents the Department of ME among internal and external stakeholders, including finance, legal, THR facility executive leaders, affiliated organizations, academic departments, faculty, physician leaders, and affiliated hospitals.
The Medical Education Operation Specialist has the following duties and responsibilities:
Financial Operations and Oversight:
Manage end-to-end processing of resident physician and faculty reimbursements, ensuring compliance with institutional, state, and federal guidelines.
Administer faculty teaching payments utilizing platforms such as DynaFios and PeopleSoft, ensuring alignment with teaching activity documentation and approval workflows.
Submit, track, and reconcile invoices related to educational activities, affiliated organizations, subscriptions, services, faculty compensation, and program expenses.
Monitor GME financial policies, track expenditures against approved budgets, and prepare system-level financial summaries for leadership review.
Coordinate with GME Institutional and program administration to develop, refresh and ensure compliance with rotation schedules.
Establish a rhythm for and conduct regular audit for cost reporting compared to GME program rotation schedules.
Collaborate with THR System Services and facility personnel to ensure accurate/timely submission of GME related information required for cost reports.
Analytics and Reporting:
Develop and maintain system-level financial dashboards and standardized reports to monitor GME expenditures, faculty teaching payments, resident reimbursements, and program-related costs across all training sites.
Analyze trends in teaching effort, compensation utilization, reimbursement volume, and invoicing activity to identify variances, financial risk, and opportunities for process improvement.
Prepare recurring and ad hoc financial and operational reports for ME leadership, including budget-to-actual analyses, forecasting, and executive-level summaries to support strategic decision-making.
Track, validate, and reconcile data across multiple systems (e.g., DynaFios, PeopleSoft and Icertis) to ensure data accuracy, consistency, and audit readiness.
Establish standardized reporting metrics, definitions, and documentation to promote consistency across departments, programs, and affiliated institutions.
Support accreditation reviews, internal audits, and external financial reviews by producing detailed analytics, reconciliations, and supporting documentation related to ME financial activity.
Monitor key performance indicators (KPIs) related to payment timeliness, contract execution, invoice processing, and compliance, escalating trends or anomalies to leadership as appropriate.
Collaborate with finance, IT, and ME stakeholders to improve data integrity, reporting automation, and system optimization to enhance efficiency and reduce manual processes.
Contracts, Agreements and Compliance:
Submit and manage faculty teaching agreement requests, affiliation agreements, and subscription contracts, ensuring timely execution, appropriate routing through legal and contract management systems, and accurate documentation of service performance.
Coordinate contract renewals, maintain agreement databases, and ensure compliance with accreditation, auditing, and institutional requirements.
Operational Leadership and Stakeholder Engagement
Serve as a system-level representative of the ME Office in meetings with academic departments, finance teams, HR, legal, affiliated hospitals, and external partners.
Develop and implement standardized financial and administrative practices across training sites to support consistency, transparency, and regulatory compliance.
Provide training and guidance to program administrators and site managers on reimbursement processes, payment workflows, reporting expectations, and financial policies.
Support special operational initiatives, system audits, and GME financial planning projects as assigned.
Professional Experience/
Texas Health Hospital Rockwall is proud to serve the growing areas of Rockwall County, Kaufman County, Hunt County, eastern Dallas County, southern Collin County and outlying areas. Our commitment is to provide not only safe, high quality care but to combine that with compassion, understanding and personal attention. This commitment has garnered us many local and national awards, including recognition as a CMS 5 Star hospital awarded to just 10% of those hospital surveyed nationally!
Located on 33 acres in Rockwall just south of interstate 30, Texas Health Rockwall offers 60 inpatient beds for acute medical and surgical needs. The hospital continues to grow and visiting campus today you will find a Women's Imaging and Breast Center, a bariatric clinic, an ambulatory surgery center and a variety of physician practices all dedicated to our evolving community health needs. You will see that our long awaited expansion is well underway! This expansion, focused on a healthy future in this high growth area of North Texas, will double the size of our hospital adding more patient beds, a Level 2 NICU, Cardiac Cath Lab and expanding other departments including Labor & Delivery, OR and the emergency room.
What makes us different? Simply put, it is how we approach caring for you. From the focus on safety to the personal attention we provide, our patients should feel right at home at Texas Health Rockwall. As Cindy Perrin, hospital president says, "The difference is found in the heart of our facility – our staff and physicians - and in the way we love, respect and care about our community and each other. We treat our hospital like our home, treat each other like family, and treat our patients like neighbors. It's just who we are!
Texas Health Hospital Rockwall is a joint venture owned by Texas Health Resources and physicians dedicated to the community and meets the definition under federal law of physician-owned hospital.