Job Description
CHIMNEY TOP
Weekend hours: Occasional Saturdays 10AM - 4PM
Chimney Top Apartments | Antioch, TN
Love working with people? Turn your customer service and sales skills into a career in property management.
Drucker + Falk is looking for an outgoing, organized, and customer-focused Leasing Consultant / Leasing Professional to join the team at Chimney Top Apartments in Antioch, Tennessee.
This is a great opportunity for someone who enjoys meeting new people, building relationships, helping customers make decisions, and creating a positive experience from the very first conversation.
You’ll help prospective residents find a place to call home while also supporting current residents and contributing to the overall success of the community.
Previous apartment leasing experience is a plus, but strong experience in sales, hospitality, retail, customer service, banking, or another people-focused environment can translate well into this role.
Why Join Drucker + Falk?
We offer the opportunity to build a career with an established property management organization while developing valuable skills in leasing, sales, resident relations, and property operations.
Benefits include:
- Medical/Health Insurance
- Dental Insurance
- Life Insurance
- 401(k)
- Paid Vacation
- Paid Sick Leave
- Paid Holidays
- Company training
- Career growth and advancement opportunities
- Stable, full-time employment
What You'll Do
As a Leasing Consultant, you’ll often be one of the first people a prospective resident meets when they visit or contact the community.
Your goal is to create a great experience, understand what they’re looking for, and help them decide whether Chimney Top is the right place to call home.
Connect With Prospective Residents
- Respond to phone, online, and in-person leasing inquiries.
- Welcome prospective residents and learn what they are looking for in their next home.
- Tour available apartments, model homes, amenities, and the community.
- Explain apartment features, pricing, availability, community amenities, and leasing options.
- Follow up with prospects and help guide them through the leasing process.
- Assist applicants with completing required documentation.
- Verify application information and help qualify prospective residents in accordance with company policies.
Create a Great Resident Experience
- Welcome new residents and assist with the move-in process.
- Respond to resident questions and requests in a friendly and professional manner.
- Help resolve resident concerns or connect residents with the appropriate team member.
- Support resident retention and renewal efforts.
- Assist with community events and resident activities.
- Build positive relationships with residents throughout their experience at the community.
Support Leasing & Community Operations
- Prepare and maintain accurate leasing and resident documentation.
- Enter and maintain prospect and resident information in company systems.
- Inspect apartments prior to move-in to help ensure they are ready for new residents.
- Stay familiar with community policies, amenities, apartment availability, and the surrounding area.
- Learn about nearby competing communities and current market conditions.
- Assist with market surveys and other leasing-related reports.
- Support the Property Manager and community team as needed.
What We're Looking For
You may be a great fit if you are:
- Friendly, approachable, and comfortable meeting new people
- Customer-service focused
- Confident communicating by phone, email, and in person
- Organized and able to manage multiple priorities
- Comfortable following up with prospective customers
- Motivated by goals and results
- Professional and dependable
- Comfortable learning new computer systems
- Able to work independently while also being part of a team
Your Experience Can Come From Many Places
Previous property management experience is helpful, but it isn't the only background we're interested in.
Experience in any of the following may translate well into leasing:
- Retail sales
- Hospitality
- Hotels
- Customer service
- Banking
- Automotive sales or service
- Fitness or membership sales
- Restaurant or hospitality management
- Administrative/customer-facing roles
- Real estate
- Apartment or property management
If you're great with people, enjoy helping customers, and have a sales or service mindset, we encourage you to apply.
Training & Development
New Leasing Professionals have the opportunity to become certified as a Leasing Specialist through Drucker + Falk's in-house training program.
We'll help you learn the property management side of the business while you bring your customer service, communication, and relationship-building skills to the team.
Schedule
Full-Time
This position may occasionally require weekend hours.
Typical weekend coverage may include occasional Saturdays from 10:00 AM – 4:00 PM.
Limited local travel or use of a personal vehicle may occasionally be required.
Physical Requirements
This position involves a combination of office work and walking throughout the community while touring apartments and assisting residents.
The role may involve standing, walking, sitting, climbing stairs, bending, kneeling, and occasionally lifting or moving items weighing up to approximately 25 pounds.
Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position.
Help Someone Find Their Next Home and Build Your Career Along the Way.
If you're a people person with strong customer service or sales skills and you're looking for an opportunity to grow, we'd love to hear from you.
Apply today to join the team at Chimney Top Apartments and start building your career with Drucker + Falk.
Drucker + Falk is an Equal Opportunity Employer and maintains a Drug-Free Workplace.
