Job Description
When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.
The Medical Assistant provides high quality, direct patient care in a team-based model to our BIDHC patients and supports smooth and efficient administrative and clinical practice operations. The Medical Assistant has the ability to work with people from different backgrounds and respects the beliefs of all patients and team members. Reports to the Practice Manager.Job Description:
Primary Responsibilities:
1. Through relationship development and care team coordination, contributes to the BIDHC patient, practice, and organizational goals. Develops long term empathetic relationships with patients, families and colleagues to contribute to patient care. (essential)
2. Assists patient over the course of their visit: facilitates timely flow and informs patient and provider of any delay in a timely manner, engages with patient on visit reason, updates medication and allergy lists, reviews screening questions (i.e. PHQ-9), acts as liaison between patient and practice staff to ensure optimal flow and service delivery. (essential)
3. Communicates clearly with patient and team: provides hand-off to provider entering the exam room (e.g., reason for the visit, abnormal vitals, patient stories). (essential)
4. Performs medical assisting duties under proper supervision, which may include, but are not limited to: obtaining accurate vital signs, height, and weight measurements, performing EKGs, point of care testing, phlebotomy, administering immunizations (for Medical Assistant who has graduated from an accredited MA program only), and assisting during routine procedures. (essential)
5. Essential to Population Health efforts by leading conversations to meet quality and population health goals through outreach and health coaching. Monitors practice activity, both electronically and in person. Identifies, addresses, and conducts outreach to patients with health maintenance or chronic disease management needs. Assists with related data gathering and basic health coaching. (essential)
6. Monitors, orders, and/or maintains medical equipment and supplies, ensuring they are clean, sterilized, stocked, and within expiration dates. Adheres to control standards. Maintains an unobstructed area for patient access. (essential)
7. Works within the electronic health record system (EHR) to queue prescription renewals and add new medications for review by a licensed provider. As directed by a clinician, enters/scribes orders for tests, services, or appointments in the EHR. Accurately documents tasks performed during the visit as they are completed to ensure proper billing. (essential)
8. Schedules related diagnostic and lab tests making every reasonable effort to accommodate patient and provider needs. Verifies patient insurance, including prior authorizations, referrals and pre-certifications. (essential)
9. Identifies OSHA compliance issues. Ensures patient safety practices to prevent/eliminate risk of patient harm. Promptly reports adverse patient events and near misses. Ensures that Patient Health Information (PHI) is only used for purposes of patient TPO (treatment, payment, and operations). (essential)
Required Qualifications:
1. High School diploma or GED required.
2. Minimum of 6 months clinical classroom.
Preferred Qualifications
1. 0-1 years related work experience or customer service related experience in any field.
2. Graduate from BILH Primary Care Clinical Assistant Training program preferred, or EMT Basic License preferred, or Phlebotomy Certificate preferred or, other healthcare training preferred.
Pay Range:
$21.00 - $28.26The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law.
As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.
More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.
Equal Opportunity Employer/Veterans/Disabled
Anna Jaques Hospital is a 123 bed community hospital serving 17 cities and towns in the Merrimack Valley . The hospital offers a wide range of acute care services to meet the needs of our growing patient population including inpatient and outpatient surgery in fully digitized computerized operating room suites, cardiology including echocardiography and a cardiac cath lab, comprehensive cancer services, orthopedics, nuclear medicine, laboratory, noninvasive vascular lab, joint replacement program and birth center.
Programs include the number one wound center in the nation, a primary stroke service, and Level III Trauma Center . Diagnostic imaging services for patients include MRI, CT, PET, and the PACS digital x-ray system. In addition, we are one of only three healthcare communities to be selected for the pilot Massachusetts e-Health Collaborative. Due to the dedication of our physicians, we are one of the first communities in Massachusetts to implement electronic health records, system-wide, for the safety of our patients.
Awards
The hospitals Non Invasive Vascular laboratory was accredited by the Intersocietal Commission for the Accreditation of Vascular Laboratories (ICAVL).
For the second year in a row, the American Association for Respiratory Care awarded the hospital its Quality Respiratory Care Recognition. The hospital had no ventilator acquired pneumonia cases during the last year.
The Wound Healing & Hyperbaric Center is the only such center to receive full accreditation from the Undersea and Hyperbaric Medical Society (UHMS) in Massachusetts .
The hospital is accredited by The Joint Commission, an organization that surveys and rates the performance of hospitals at least every three years. The Joint Commission Dedicated, good employees are one of your strengths. You have a lot to be proud of.