Locker Attendant-Universal Studios Hollywood, CA- PART- TIME

LOCKER ATTENDANT- PART-TIME Universal Studios Hollywood, CA

$20 - $21 / hour

In addition, this position is eligible for $5 a month paid for monthly cellular phone allowance.

Approx. 24 hours per week

MULTIPLE POSITIONS AVAILABLE!

Nights, Weekends, and Holiday availability is required when needed

Schedule is subject to change due to special events or holiday traffic

BENEFITS INCLUDE

• Holiday Pay
• FREE Parking
• Issued Uniforms
• Work-Life Balance
• Company Paid Sick Time
• Matching 401k
• Overtime and Holiday Overtime

COMPANY BACKGROUND:

Smarte Carte is a global provider of travel and leisure infrastructure solutions, serving major airports, transportation hubs, entertainment destinations, retail locations, resorts, and fitness centers across North America, Europe, the Middle East, and Asia-Pacific. For more than 50 years, we have partnered with over 3,500 world-class venues to deliver convenient, reliable services used by millions of people each year.

Our portfolio includes luggage carts, smart locker systems, mobility rentals (ECVs, wheelchairs, and strollers), massage chairs, medallion collectibles, and a variety of guest and passenger services designed to enhance the visitor experience.

Are you looking for a job with a flexible schedule, great pay, and a fantastic work environment? Are you looking for a place to develop and build your career? Do you like to have your voice heard and be involved in process improvements? Then Smarte Carte is the place for you! A positive attitude and willingness to learn are the top qualities for our ideal candidate. Smarte Carte prides itself on having a diverse and inclusive workforce. All genders, ethnicities, and backgrounds are encouraged to apply. Smarte Carte is focused on being environmentally responsible by owning/operating recyclable equipment and reducing our carbon footprint.

JOB DUTIES:

This job provides a great opportunity to work in a fun and fast-paced environment, if interested - we want to speak with you! Locker Attendants are responsible for assisting guests with locker rental; this includes assisting with the rental and operation of the lockers, answering questions, troubleshooting locker issues, etc. Other responsibilities include cleaning the lockers and locker areas, and cash handling.

We’re looking for an energetic person with good communication skills and outstanding customer service to help guests to rent a locker. If you have experience in a theme park, hospitality, or equipment maintenance environment, this is your opportunity to shine!

KEY RESPONSIBILITIES 

• Perform minor/ routine maintenance and cleaning of lockers.
• Deliver Outstanding Customer Service: Ensure that every guest interaction meets our high standards of service and satisfaction while assisting with locker rentals.
• Maintain excellent communication and cooperation with other employees and Universal Studios staff.
• Practice safe work processes; assuring safety of visitors and employees.
• Perform duties in an honest, reliable, and a professional manner.
• Other duties as assigned

WHAT YOU'LL BRING

• High school diploma or equivalent
• 6 months of successful work experience
• Computer & mechanical aptitude
• Reliable; excellent attendance required.
• Problem-Solving Ability: You thrive in fast-paced environments and are a natural at finding solutions.
• Strong Communication: Clear and effective communication is your strength, and bilingual skills (Spanish/English) are a bonus.
• Experience in theme parks, hospitality, or equipment repair is a big plus.
  
  

Why You’ll Love Working With Us:

• Growth Opportunities: We value internal promotion and offer plenty of room for personal and professional growth.
• Vibrant Work Environment: Join a fun, fast-paced, and team-oriented atmosphere at Universal Studios Hollywood, with staff appreciation, team culture, and more.

PHYSICAL QUALIFICATIONS

• Lift 40 lbs. to waist height
• Push/Pull 75-100 lbs.
• Bend and stoop, walk and stand for long periods of time

Qualified applicants with arrest or conviction records will be considered in accordance with the LA County FCO and the California Fair Chance Act.

Experience

• Minimum six months prior work experience

• Theme park, hospitality, or equipment maintenance environment is a plus

Education

• High School or better

Skills

• Problem Solving
• Computer
• Flexibility
• Communication
• Customer Service
• Cleaning

Behaviors

• Team Player: Works well as a member of a group

• Enthusiastic: Shows intense and eager enjoyment and interest

Motivations

• Self-Starter: Inspired to perform without outside help

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.