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Field Operations Tech

Job Description



Arium Networks builds and operates small cell networks that are shaping the future of wireless connectivity. As demand for faster, more reliable wireless coverage continues to grow, small cell technology is becoming essential to how communities stay connected. Our company brings together an established infrastructure, existing client base, and deep industry expertise, while offering the rare opportunity to step into an early-stage environment where your ideas matter and your contributions shape what comes next - helping define how we work, what we build, and how we scale. Joining Arium Networks allows you to grow your career while building technology that will influence how people connect in the years ahead.

ABOUT THE ROLE

Responsible for supporting and maintaining small cell & DAS Networks that are currently serving, the Nation's largest Wireless Carriers. Year-round objectives to include, first response to outages and impairments, along with making the needed repairs to the assigned networks. Annual Preventative Maintenance inspections, to remote DAS/SC equipment and host related equipment. Various computer related administrative tasks, i.e. uploading photos and documents, using GUI pages along with many web-based tools. Safe work practices must be applied to the completion of all work-related tasks, along with integrity, quality and attention to details.

WHAT YOU WILL DO
  • Perform all activities in a manner to ensure the safety of yourself, your team, your customers and the public.
  • Respond to all network outages, impairments and emergencies in the DAS/SC network you are assigned.
  • Complete all assigned annual preventative maintenance inspections thoroughly and accurately, to Crown standards.
  • Operation and understanding of RF and fiber related test equipment, such as PIM analyzer, Antenna analyzer, RF power meter, Spectrum analyzer, Signal generator, OTDR, Fusion splicer, Optic power meter.
  • Operate PC or similar devices to gain access to DAS/SC network and complete assigned administrative tasks.
  • Work efficiently and effectively with cross functional departments and peers.
  • First line acceptance of all new and modified networks using the Network Handoff Process.
  • Ensure timely acceptance of all assigned tickets and meet all SLA, Resolve and MTTRs in you assigned area


WHAT YOU WILL NEED TO SUCCEED

Education / Certifications
  • High School Degree or equivalent required
  • Associates degree, two-year technical degree or equivalent military/special electronics training experience strongly preferred
  • A valid state driver's license required


Skills and Experience
  • Two (2) or more years of experience in one or more of the following fields: wireless communications, outside plant fiber optic installations, repair, testing and troubleshooting
  • Knowledge of radio transmitters, receivers, antennas, electronic theory, fiber optic theory
  • Ability to safely drive and operate a DOT compliant boom truck, in the public right of way.
  • Ability to work closely with and provide guidance to vendors both on-site and remotely
  • Ability to analyze and understand PIM/Sweep test data
  • Ability to communicate both verbally and in writing in a clear and concise manner
  • Skilled in trouble ticket or work order systems
  • Exposure to network monitoring systems
  • Ability to work independently with minimal guidance, while managing time for maximum efficiency.
  • DOT Certification
  • OSHA Certifications
  • Fiber Optic Experience
  • PIM or Antenna analyzer certifications
  • Skilled in trouble ticket or work order systems
  • Exposure to network monitoring systems
Where you will work

This is a remote role (must be located in a commutable distance to Conshohocken, PA) which requires travel to customer and/or project sites with exposure to heavy equipment and environmental conditions over 90% of the time. There will also be work in a normal office setting with no exposure to adverse environmental conditions as little as 10% of the time. This position will be swing shift hours, possibly weekends and requires on call rotation involvement. There may be travel required away from the home location for extended periods of time.

Working Conditions

This role works in the field with exposure to RF emissions, construction materials, noise, and wastes. Requires physical demands of lifting, stooping, standing for extended periods, getting in/out of misc. equipment, and climbing ladders in adverse weather and heat. Travel within Region is required and could be up to 80% of the time and to include overnight trips.

Compensation

The pay range offered for this position is $30.29 - $41.63 per hour. A candidate's offer is determined by various factors including but not limited to, depth of experience, role-related knowledge and skills, relevant education or training, internal alignment, and work location. Depending on the position offered, the compensation package may also include incentive compensation opportunities in the form of a discretionary annual cash bonus or commissions, and equity incentives

YOUR COMPANY BENEFITS

At Arium Networks we do our best to ensure you have access to the resources you need to live a healthy and happy life no matter where you are in life. Our benefits are built around your individual needs, covering physical, mental, and financial health and designed to enhance your quality of life.



We are proud to offer a full suite of health and wealth benefits for you and your loved ones. Below are a few of the key highlights of the many benefits we provide.
  • Comprehensive healthcare plans with highly company subsidized premiums and annual company contribution to your Health Savings Account (HSA base plan for employee and dependents).
  • Market-leading 401(k) plan, which includes up to 10% company contributions through our 5% match and 5% profit sharing program (based on employee contributions).
  • New-child leave up to 8 weeks of 100% paid leave upon birth or legal adoption of a new child. Birth mothers are eligible for up to 8 weeks of additional 100% paid medical leave.
  • Tuition reimbursement for eligible tuition and fees .
  • Generous paid time-off for eligible full-time employees (minimum 18 days per year based on years of service).
  • 10 company holidays plus 2 floating holidays.


Pursuant to the Los Angeles County and San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

If you are interested in joining our team, please visit the Arium Networks careers site to apply. We do not accept resumes from agencies, headhunters, or other third-party suppliers who have not signed a formal agreement with us. This position will remain posted until filled.

Equal Employment Opportunities

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.