Job Summary
Business Solutions is hiring an Inter-Plan Business Systems Analyst to join our Shared Services BlueCard and Operations Support Team. This professional will be responsible for supporting the Inter-Plan BlueCard business for all Independence product lines across multiple processing platforms.
Responsibilities
· Work with business partners to identify business systems requirements and develop business solutions working closely with internal IT and/or external vendors.
· Perform with internal team member support as Inter-Plan business contact to define business system requirements for areas of expertise.
· Build strong, collaborative working relationships with internal customers, management, external partners including Inter-Plan partners, outsourced IT solution providers, and other teams.
· Work with internal team members developing systems criteria and project scope.
· Identify potential problems/defects, perform business analysis, and assist in defining system enhancements, modifications/change requests, and upgrades to meet business process objectives as defined by BCBSA National Program releases, BCBSA mandated initiatives, and internal processing enhancements.
· Collaborate with IBC Test Team and associated vendor teams under Lead team member’s guidance to assist in creating thorough Test Plans and identify appropriate Test Case Scenarios supporting defect fixes, enhancements, and projects as required. Provide business validation of testing results working with the internal BlueCard Support Team.
· Assist in coordinating testing with Inter-Plan partners and execute required Inter-Plan Release Global Certification testing, reporting milestone status to the assigned PM and/or Blue Cross Blue Shield Association (BCBSA).
· Support production business checkout as required including identification of post-implementation defect tracking.
· Identify opportunities for business process improvement and efficiencies to re-evaluate processes and operations workflows.
· Attend BCBSA workgroups representing Independence Blue Cross Family of Companies as required.
· Perform any other duties as may be assigned.