Universal Banker

Salary Range: Based on Experience

FLSA: Non-Exempt

Hours: Monday - Saturday hours will vary

Category: Full Time

Reports to: Retail Market Manager

The position of Universal Banker is responsible for performing routine branch duties ensuring the maintenance of the Sauk Valley Bank customer service culture and standards. This position remains fully knowledgeable of bank products and services and is responsible to identify and perform cross selling opportunities.

In addition the Universal Banker assures compliance with all SVB policies and procedures, as well as, all applicable state and federal banking/trust and investment regulations.

Maintain a high level of service delivery for retail banking products and services within the banking office along the standard of Hug Your Customer

Independently make sound decisions based upon Bank policies, knowledge, and experience

Performs all Teller functions and adhere to the policies and procedures set forth by the bank

Receive all consumer loan applications and facilitate consumer lending process

Performs Personal Banking functions to include: opening, servicing and closing all deposit transaction accounts

Open, service and close all certificates of deposit

Open and close Branch as assigned

Represents SVB in bank sponsored events

MINIMUM REQUIREMENTS

These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. The requirements listed below are representative of the knowledge, skill and/or ability required to perform the position in a satisfactory manner. Individual abilities may result in some deviation from these guidelines.

• High school diploma or general education degree (GED); one year cash handling and customer service background. Work related experience should consist of a financial institution operations, sales or customer service background.

• Intermediate experience, knowledge and training in branch operation activities, terminology and products and services

• Intermediate knowledge of related state and federal banking compliance regulations, and other SVB operational policies

• Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

• Intermediate experience, knowledge and training in bank, trust, and investment operation activities, terminology and products and services.

• Strong knowledge of general office practices.

• Intermediate math skills; count currency, coin and negotiable instruments in a timely manner.

• Effective oral, written and interpersonal communication skills with the ability to apply common sense to carry out instructions, interpret documents, understand procedures, write reports and correspondence, and speak clearly to customers and employees.

• Ability to deal with difficult problems involving multiple facets and variables in non-standardized situations.

• Excellent organizational and time management skills.

• Ability to work with general supervision while performing duties.

• Current driver’s license and a vehicle with appropriate insurance coverage if required to drive in the course of performing assigned duties and responsibilities.

The incumbent must be able to perform this position safely, without endangering the health or safety to him/herself or others.

Sauk Valley Bank is an Equal Opportunity Employer. SVB is committed to the provision of equal opportunity employment for all qualified persons in all job classifications in recruitment, selection and promotion without regard to race, color, religion, gender, gender identity, sexual orientation, parental status, national origin, age, disability, military status, veteran status or any other protected status. Submission of this information is voluntary and is not considered in employment decisions. This information will be kept separate from the employment files and is considered confidential.

Sauk Valley Bank offers medical, short-term disability, long term disability, life, vision, dental, and 401K benefits to all full-time positions. PTO will vary depending on the level of the position. This position is eligible for incentive.

Management reserves the right to change this position description at any time according to business needs.

Salary Range: $17.00 - $24.00 per hour depending on experience

March 25, 2026

PI284284347