Centralized Leasing Specialist (Spanish/English)

Places Management

Compensation: $22–$25/hour + leasing bonuses

Perks: Housing discount available (select communities)

Schedule: Monday-Friday (aligned with peak leasing demand)

Unlock Your Potential with Places Management

Your voice. Your energy. Your impact.

At Places Management, leasing is more than answering calls, it’s creating connection, building trust, and delivering an experience that converts.

We’ve built a centralized leasing model designed for speed, consistency, and results, because we know:

If we don’t respond in minutes, we’ve already lost the lead.

Property management is what we do.

People are why we do it.

Why Places

We invest in people so they can deliver exceptional experiences.

Through The Places Way, we focus on:

• Speed + service = conversion

• Consistency = trust

• Experience = retention
  
  

You’re not just leasing apartments, you’re shaping the first impression of our brand.

About the Role

The Centralized Bilingual Leasing Specialist is part of our front-line sales team, responsible for converting leads into leases across multiple communities.

This role is fast-paced, performance-driven, and rooted in connection.

You will engage with prospects and residents via phone, text, email, and virtual tours, delivering a seamless, high-energy leasing experience in both English and Spanish.

What You’ll Do

Lead Management & Conversion

• Respond to all new inquiries within our 23-minute response standard

• Convert calls, texts, and emails into scheduled tours and applications

• Build urgency and excitement to drive leasing decisions

Bilingual Customer Experience

• Communicate fluently in English and Spanish to support a diverse resident base

• Provide clear, accurate, and engaging information to prospects and residents

• Deliver a consistent, high-quality experience across every interaction

Leasing Execution

• Qualify prospects, match them to the right apartment, and guide them through the leasing process

• Prepare lease documents and support applications, approvals, and move-ins

• Manage renewals and retention outreach

CRM & Follow-Up Discipline

• Maintain accurate guest cards and prospect data in property management systems (AppFolio)

• Execute consistent follow-up to maximize conversion

• Track performance and pipeline activity

Collaboration with On-Site Teams

• Coordinate tours, move-ins, and unit readiness with property teams

• Communicate prospect needs and expectations clearly

• Support occupancy and revenue goals across the portfolio
  
  

What You Bring

• High school diploma required

• 1+ year of sales or customer service experience preferred

• Leasing experience preferred but not required

• Fluent in Spanish and English (preferred)

• Experience with AppFolio, Yardi, or similar platforms preferred
  
  

How You Work

• You lead with Accountability, Care, and Thoughtfulness (ACT)

• You’re fast, responsive, and follow through

• You know how to sell—but never at the expense of the experience

• You stay organized and manage multiple conversations at once

• You bring energy, confidence, and professionalism to every interaction
  
  

Key Skills

• Strong sales and closing ability

• Excellent communication (written and verbal in English & Spanish)

• High attention to detail and organization

• Ability to multitask in a high-volume environment
  
  

• Strong problem-solving and conflict resolution skills

• Tech-savvy with CRM and leasing platforms
  
  

Why This Role Matters

You are the first impression of Places Management.

Your speed, your tone, and your ability to connect directly impact:

• Occupancy

• Resident experience

• Client satisfaction

This is where leasing meets brand—and where performance drives growth.

Our Commitment to Inclusion

At Places Management, we believe diverse perspectives make us stronger.

We are committed to creating an environment where every team member feels valued, respected, and empowered to succeed.