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Staff Support Associate I/UKHC

Job Description


University of Kentucky

Equal Employment Opportunity/M/F/disability/protected veteran status.

Posting Details
Posting Details

Job TitleStaff Support Associate I/UKHC
Requisition NumberRE54203
Working TitleStaff Support Associate I/UKHC
Department NameH4027: REV Cycle MGT-PFE
Work LocationLexington, KY
Grade Level05
Salary Range$15.00-22.60/hour
Type of PositionStaff
Position Time Status Full-Time
Required Education

HS

Click here for more information about equivalencies:https://hr.uky.edu/employment/working-uk/equivalencies
Required Related Experience

2 yrs

Required License/Registration/Certification
None
Physical Requirements
Physical requirements include prolonged sitting, performing repetitive motions, attention to detail, and constant computer use. This is an on-campus position, not eligible for remote work.
Shift
8am -4:30pm
Job Summary
The duties of this position relate to achieving the unit’s goals by performing tasks that support, benefit, and help ensure the efficiency of the financial navigation team, as well as supporting other units by providing information needed to support patient care.
Skills / Knowledge / Abilities
Need the ability to use Microsoft Office products proficiently, with clear and precise professional language. Must have good communication skills, both written and verbal—the ability to stay on task despite the potential for multiple interruptions and in an open environment.
Does this position have supervisory responsibilities? No
Preferred Education/Experience
High School graduate or GED
Deadline to Apply05/05/2026
Our University Community
We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors, the University of Kentucky is a Tobacco & Drug Free campus.

The University follows both the federal and state Constitutions as well as all applicable federal and state laws on nondiscrimination. The University provides equal opportunities for qualified persons in all aspects of institutional operations and does not discriminate on the basis of race, color, national origin, ethnic origin, religion, creed, age, physical or mental disability, veteran status, uniformed service, political belief, sex, sexual orientation, gender identity, gender expression, pregnancy, marital status, genetic information or social or economic status.

Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.


Posting Specific Questions

Required fields are indicated with an asterisk (*).

  1. * Please indicate the amount of experience you have answering multiple phone lines for dispatching purposes.
    • None
    • More than 0, up through 1 year
    • More than 1 year, up through 3 years
    • More than 3 years, up through 5 years
    • More than 5 years
  2. * Please explain your work-related experience with multitasking and dealing with multiple interruptions.

    (Open Ended Question)

  3. * What is your definition of exceptional customer service? Give examples of how you have used exceptional customer service skills in previous jobs

    (Open Ended Question)


Applicant Documents
Required Documents
  1. Resume
Optional Documents

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Equal employment opportunity, including veterans and individuals with disabilities.

PI284225564