Job Description
The Department of Public Social Service (DPSS), Children's Services, Foster Care unit, is seeking to fill a Eligibility Supervisor position located in Riverside, CA.
The Eligibility Supervisor will be responsible for a unit of Eligibility Technicians engaged in determining initial and continuing eligibility for Foster Care programs in accordance with established state, federal, and county policies and procedures. The incumbent will handle a multitude of supervisory duties including but not limited to program and subordinate oversight, case management, performance evaluations, discipline, problem solving, case reviews and workload audits, etc.
The most competitive candidates will possess critical thinking skills and have experience in CalWORKS, Income Eligibility Verification System (IEVS), CalSAWS, MEDS, and CWS/CMS (Child Welfare Systems, Case Management Systems).
Meet the Team!
The County of Riverside Department of Public Social Services is comprised of employees who work collectively and in partnership with community-based organizations to serve the needs of the community.• Plans, assigns, and supervises the work of a unit of Eligibility Technicians engaged in eligibility determination and grant maintenance functions.
• Participates in the training and development of Eligibility Technicians and other staff; holds group or and individual conferences with subordinate staff members to discuss or interpret departmental rules, regulations and policies.
• Analyze and prepare case data and documentation to support Federal and State audit reviews, ensuring accuracy and regulatory compliance.
• Support continuous improvement initiatives aimed at strengthening audit outcomes and operational efficiency.
• Confers with assigned workers and provides supervision on the more difficult eligibility problems; review the quantity and quality of work performed by workers in the unit.
• Collaborates with other supervisors in coordinating the activities of professional and technical staff; assists workers in identifying problems requiring referral to the social services section, such as the client's inability to manage individual/personal affairs.
• Takes part in workgroups, committee's, and research projects as assigned; interviews complainants and makes solution-focused adjustments aimed at problem solving if as necessary.
• Receives and prepares correspondence; prepares reports relating to the activities of the unit or on other matters.Option I
Experience: One year of experience as an Eligibility Technician III or two years of experience as an Eligibility Technician II with Riverside County.
Option II
Education: Completion of 60 semester or 90 quarter units from a recognized college with a minimum of 15 semester or 23 quarter units in one or more of the following areas: public or business administration, social or behavioral science, supervision, or a closely related field; Additional qualifying experience may be substituted for the required education on the basis of one year of experience for 30 semester or 45 quarter units of college level coursework.
AND
Experience: Two years of experience equivalent to Riverside County's Eligibility Technician III or three years of experience equivalent to Riverside County's Eligibility Technician II classification in a California County Department of Public Social Services.
Knowledge of: The functions of public social service agencies and the principles of income maintenance and public social services; the sources of information necessary to determine eligibility of applicants or recipients for various aids; the principles of supervision; training and instructional methods and techniques.
Ability to: Plan, assign and supervise the work or others; speak and write effectively; establish and maintain cooperative working relationships with fellow employees and the general public; work effectively with other disciplines; train and develop staff; identify problems requiring referral to other agency staff; use available sources of information effectively in determining eligibility. Who May Apply:
This recruitment is open to all applicants.
Application Status
How to confirm your application was received or check on the status of your application, log-in to www.GovernmentJobs.com , click on your name in the upper right corner, and click on “Applications & Status.”
Due to the nature and volume of this recruitment you may only receive correspondence if you are referred for an interview or when the event is complete.
Sign Up for Job Alerts
Go to www.RC-HR.com , click on “Careers,” click on “County Job Openings,” and click on “Subscribe to Job Alerts” icon.
For Questions Regarding This Recruitment:
Contact Christopher Recinos Crecinos@rivco.org or at 951 - 955 - 9883. Please allow 1 - 3 business days for a response for your inquiry.
The Eligibility Supervisor will be responsible for a unit of Eligibility Technicians engaged in determining initial and continuing eligibility for Foster Care programs in accordance with established state, federal, and county policies and procedures. The incumbent will handle a multitude of supervisory duties including but not limited to program and subordinate oversight, case management, performance evaluations, discipline, problem solving, case reviews and workload audits, etc.
The most competitive candidates will possess critical thinking skills and have experience in CalWORKS, Income Eligibility Verification System (IEVS), CalSAWS, MEDS, and CWS/CMS (Child Welfare Systems, Case Management Systems).
Meet the Team!
The County of Riverside Department of Public Social Services is comprised of employees who work collectively and in partnership with community-based organizations to serve the needs of the community.• Plans, assigns, and supervises the work of a unit of Eligibility Technicians engaged in eligibility determination and grant maintenance functions.
• Participates in the training and development of Eligibility Technicians and other staff; holds group or and individual conferences with subordinate staff members to discuss or interpret departmental rules, regulations and policies.
• Analyze and prepare case data and documentation to support Federal and State audit reviews, ensuring accuracy and regulatory compliance.
• Support continuous improvement initiatives aimed at strengthening audit outcomes and operational efficiency.
• Confers with assigned workers and provides supervision on the more difficult eligibility problems; review the quantity and quality of work performed by workers in the unit.
• Collaborates with other supervisors in coordinating the activities of professional and technical staff; assists workers in identifying problems requiring referral to the social services section, such as the client's inability to manage individual/personal affairs.
• Takes part in workgroups, committee's, and research projects as assigned; interviews complainants and makes solution-focused adjustments aimed at problem solving if as necessary.
• Receives and prepares correspondence; prepares reports relating to the activities of the unit or on other matters.Option I
Experience: One year of experience as an Eligibility Technician III or two years of experience as an Eligibility Technician II with Riverside County.
Option II
Education: Completion of 60 semester or 90 quarter units from a recognized college with a minimum of 15 semester or 23 quarter units in one or more of the following areas: public or business administration, social or behavioral science, supervision, or a closely related field; Additional qualifying experience may be substituted for the required education on the basis of one year of experience for 30 semester or 45 quarter units of college level coursework.
AND
Experience: Two years of experience equivalent to Riverside County's Eligibility Technician III or three years of experience equivalent to Riverside County's Eligibility Technician II classification in a California County Department of Public Social Services.
Knowledge of: The functions of public social service agencies and the principles of income maintenance and public social services; the sources of information necessary to determine eligibility of applicants or recipients for various aids; the principles of supervision; training and instructional methods and techniques.
Ability to: Plan, assign and supervise the work or others; speak and write effectively; establish and maintain cooperative working relationships with fellow employees and the general public; work effectively with other disciplines; train and develop staff; identify problems requiring referral to other agency staff; use available sources of information effectively in determining eligibility. Who May Apply:
This recruitment is open to all applicants.
Application Status
How to confirm your application was received or check on the status of your application, log-in to www.GovernmentJobs.com , click on your name in the upper right corner, and click on “Applications & Status.”
Due to the nature and volume of this recruitment you may only receive correspondence if you are referred for an interview or when the event is complete.
Sign Up for Job Alerts
Go to www.RC-HR.com , click on “Careers,” click on “County Job Openings,” and click on “Subscribe to Job Alerts” icon.
For Questions Regarding This Recruitment:
Contact Christopher Recinos Crecinos@rivco.org or at 951 - 955 - 9883. Please allow 1 - 3 business days for a response for your inquiry.
About County of Riverside