Job Description
- Responsible for performing the invoicing, reconciling and maintenance of self-funded customer accounts
- Perform Self-Funded Billing Account Maintenance, Invoicing, and Cash Application as directed by the Supervisor
- Participate in continuous process improvements efforts
- Prepare ACH request forms for automated payment customers
- Responsible for ensuring the assigned portfolio of customer accounts are maintained and reconciled on a weekly and monthly basis
- Responsible for reconciling claims data to billing totals, and billing totals to accounting (general ledger)
- Responsible for cash application at the invoice level for assigned customer accounts
- Document specific customer issues (over/under payments, setup issues, etc.)
- Escalate setup and billing issues to appropriate levels of management
- Coordinate with Corporate Accounting on resolution of general ledger posting error