Expense Processor

The Office of Finance & Treasury Procurement Services operations team is seeking an expense processor. Under the direction of the Manager, Procurement Operations, the Expense Processor is responsible for the timely and accurate end-to-end processing of supplier invoices including receipt, data entry and matching to purchase orders, following established business rules and in preparation for payment to suppliers.

In addition, the processor will be a key member of the invoice processing team providing excellent customer service and problem-solving skills as it relates to all invoices coming in to the University.

Expense Processing

• Monitor physical and electronic mailboxes for receipt of supplier invoices
• Review invoices to ensure all required data is provided; work with campus departments and/or suppliers to correct incomplete invoices
• Input invoices into OnBase and PeopleSoft applications
• Identify matching purchase order and match individual purchase order lines to the invoice lines
• Perform research and communicate response to customers
• Escalate aged items in a timely manner

Customer Service

• Address and resolve invoice processing scenarios while remaining within the confines of compliance
• Proactively identify opportunities to improve service levels through process improvement and/or automation
• Collaborate with University departments to address specific invoicing needs to ensure invoices are paid accurately and in a timely fashion

Match Exception Processing

• Partner with the Financial Service Center, campus departments and Procurement to address match exceptions
• Investigate basic match exception requests and manage to resolution
• Escalate complex match exceptions to Senior Expense Processors for resolution

Travel & Expense Reimbursements

• Review Concur reimbursement requests to ensure basic requirements, such as receipts, are provided
• Review requested reimbursements for adherence to University Policy
• Escalate complex and non-standard requests to Senior Expense Processors
• Respond to inquiries from campus and the Financial Service Center on travel and expense reimbursement requests

Essential Qualifications:

• 1-3 years’ experience
• Strong analytical and problem-solving skills with close attention to detail
• Experience collaborating with peers to resolve processing issues timely
• Ability to manage multiple tasks and quickly shift among competing priorities
• Proficient with Microsoft Office Tools (Excel, Word)

Preferred Qualifications:

• Bachelor’s degree
• Experience in a high-volume transaction review/processing operation
• Customer service experience
• Familiarity with Peoplesoft Financial Management or other ERP suites
• Familiarity using business intelligence applications to manage, manipulate and analyze large datasets
• Experience in a Higher Education environment
• Understanding of banking processes including wire and ACH payments and foreign currency transactions

Princeton University is an Equal Opportunity and all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability status, protected veteran status, or any other characteristic protected by law.

The University considers factors such as (but not limited to) scope and responsibilities of the position, candidate's qualifications, work experience, education/training, key skills, market, collective bargaining agreements as applicable, and organizational considerations when extending an offer. The posted salary range represents the University's good faith and reasonable estimate for a full-time position; salaries for part-time positions are pro-rated accordingly.

If the salary range on the posted position shows an hourly rate, this is the baseline; the actual hourly rate may be higher, depending on the position and factors listed above.

The University also offers a comprehensive benefit program to eligible employees. Please see this link for more information.

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